Florin Wellness Center, Sacramento’s Premium Cannabis Collective. Since 2009 FWC has been providing medical marijuana patients with Award Winning Customer Service, Cannabis Cup Winning Medicine, continuous excellence in the advancement of medical marijuana products and solutions.
Located just off the I5 FWY in the Freeport / Land Park area of Sacramento. Our location is clean, with a spacious waiting room and custom designed bud room which has four stations including an express line for patients who place pre-orders online or by phone. Visit us any day between the hours of 9:00am and 9:00pm. Our friendly, knowledgeable staff are standing by to provide you with the best medical cannabis experience in Sacramento.
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Great service every time. Good selections. I would suggest pre-ordering.
My friend and I went on patient appreciation day and it was AWESOME! we got there early so we didn't have to wait long and we got an awesome gift bag with just a $25 donation! I've never had a bad experience here, will continue to come on the regular
It was my first time there and the experience was great. I Spent 26 $ got a free gram plus what I bought was 5 grams all together for 26$ plus I got a super dope Thanksgiving bag for the Holiday deal
I love this dispensary. The staff is super awesome and helpful, I've loved almost everything I've gotten from here, and they're always running some cool deals
Great staff, great product. Cash is king and California sucks, so move back to CO
1 person thought this review was helpful
I just moved here from CO and was delighted to see this place is so close to my house. Went here twice now - 1st time was ok...they made me wait (standing up) in a cramped waiting room for 14-mins and blasted off a bunch of rules (no sagging, no food, no pictures, etc.) before I was rushed through the back door to be greeted by a guy so dabbed out he almost couldn't walk me through the menu. Just because I may work at a brewery doesn't mean I'm drunk all day at work. Product was ok - but I felt like I was being just hurried through the line like a cattle trough.
So I went back a 2nd time to give it another chance. I wanted so badly for this place to be better. I just wanted a cartridge for my vape pen. Simple easy order. I called ahead to see if they had the brand I wanted...they didn't but the gal on the phone recommended a different brand. Cool I'll try it out. I asked what the pricing was...and they said they couldn't answer that on the phone (I needed to know so I knew how much cash to get out of the atm) which I mean...c'mon! Their ATM wouldn't work so I couldn't get out cash to actually purchase what I wanted (this was after waiting 10-mins in the cramped waiting room).
I get FWC has good reviews I'm guessing from a 'customer' point of view. Fact is - I operate 4 dispensaries in 2 states. Because of this experience here's the pros/cons:
Pro: nice building, ample parking, secure location, nice visual layout of the products.
Cons: no credit cards allowed (it's not difficult to find reliable processors or obtain a bank account so customers don't have to use cash if you do your homework), ATM is on the secure side of the door so you have to wait in cramped waiting room before you can pull cash out, customer line ropes make me feel like I'm waiting to go through airport security, dabbed out employees, weird 'rules' they portray to their customers like we're all unruly little kids, can't give pricing over the phone (as if they know they price their products higher than others), and I stake my professional reputation that some products will not pass a thorough pesticide test.
All in all - I wasn't going to go after a Type-10 Dispensary License - but after experiencing twice now how FWC handle's their business - it's apparent the competition in this town isn't much. Big changes are coming to the CA industry - I wonder if management will be able to survive the adjustments needed to move forward.
There is no other club like this in southern Sacramento, their costumer service matches they secure & comfortable environment. I always recommend my friends to this club. They've recently taken very good care of me & it helped me remind myself why I shop here & never regret a single cent spent with in this establishment.
Thank you Guys
one night I ordered an 1/8 for express purchase unfortunately the store was so busy there were not aware they ran out of my request & did not have access to it. They express sincere & well mannered apologies but I was in the parking lot trying to figure out what I should do next. A mature aged security guard politely asked me if everything was ok once traffic in the store slowed down. I explained my situation & with no hesitation he grabbed his wallow talkie & spoke with a fellow staff member asked me to hold on a brief moment. In no time he came back out & greeted me with a familiar staff & asked me to come back in the store so we could make things right. They found the product in the amount I requested & took very good care of me. By the way, the mistake is a common mistake in retail but they took care of the service very well. 5 stars or more in my opinion. By the way They train their staff members very greatly & select some of the best personalities they can find. 5 stars or more.