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Think they've made some changes...haven't been there in a few months but seems like they're trying to do some things differently. Good changes though I like it. Seems cleaned up a bit and a little more inviting.
I hadn't been here in over a year, last I went in, it was very uninviting, new staff & security we're nice and the place seemed brighter, staff was talkative, I forget his name but helped me pick out some strains I really like. Not best selection, but convenient with parking and good prices.
Awesome new vibe with management and ownership change!! Good to know quality product is top priority!! Sister store to RCP now in my new neighborhood :-)
Went to Hugs for the first time and was very impressed with the quality of the flowers and they had a bunch of hash which always seems hard to find. I was helped by Rochelle who went out of her way to make sure a had a proper sack. Love the daily specials and it looks like more good things to come. Thanks for providing a safe and
1 person thought this review was helpful
This dispensary is very close to me but I used to avoid it cause the quality was not so good. I checked it out again and I must say, they are now my favorite place! They have the best prices, quality Flower (my most favorite strain is actually from them ) they provided me with some education about strains and their effects, they were friendly and even allowed me to make suggestions. Do not listen to the other negative reviews! They are truly compassionate and even have compassion days for those suffering from illness. Marcel and ALL the other staff members have been so kind and helpful. I am very, very happy with the change of management. It's a lot nicer inside and the quality of products is better without the price changing! Can't ask for a better dispensary.
1 person thought this review was helpful
Made an account on Weedmaps just to review these guys. Very friendly and patient staff. Was approved very quickly. Probably took 2 minutes. A couple of patients in front of me were being very difficult but the staff handled the situation professionally and respectfully. because it was a saturday they had an eighth of their choice for $25 with the purchase of another eighth. I figured good way to get rid of the shit no one wants but I was wrong. The bud they had selected was the top quality, highest price, and came in a nice, sealed glass jar. I was surprised to find out I got this deal with the purchase of ANY eighth. I ended up buying a $25 eighth, got the top shelf, best bud ive bought from a dispensary in sac for another 25, On top of that Marcel saw i was waiting a little while and hooked me up very generously with my free first time patient gift. Overall great experience and plan on going again!
The new owners son aka MOMMAS BOY basically is gonna run the customers out and run hugs into the ground with his rude attitude. So I won't be surprised if Hugs goes out of business. Word of mouth is that they have gone from 100+ patients a day down to like 60 a day so obviously they aren't giving very good service to their customers at all. It's whatever about the taxes and shit we can't change the law but fact is that the new employees and the SELF ENTITLED BRAT SON is gonna put this place 6 feet under. The ONLY decent employee there is Amanda, gotten her a couple times and shes the only employee who seems to care about the patients.
2 people thought this review was helpful
Although the previous owners and tenders were extremely nice and gave very good service the quality was not so good. The quality of the product has improved and although their edibles and other products are somewhat limited now I would guess they want to paint before fully loading the store. I have found the tenders to be very nice and knowledgeable. Some people find it hard to have change in their life, myself I like my product tested for mold and pesticides and stored properly. I say welcome to my community!
Attitudes from the new staff are terrible. I don't know what happened, but I know I won't be coming back to condescending budtenders.