I went in last night, just planning on buying a cheap eighth and maybe a preroll. Especially since I hadn't really tried anything new from this place in a while. I go in there a lot, since it's convenient and I adore the atmosphere. Thankfully my budtender was one that I get frequently and, like all of their staff, pays attention to what I get and my preferences! She pointed out a new strain to me and even went over the terp profile with me, because they get honest enjoyment with helping people be more knowledgeable about what we buy. The new strain was 20 bucks over what I had planned to get, but I trusted her opinion! It payed off because when she rung me up, I found out that I had enough LOYALTY points for a free preroll. I definitely left satisfied, bordering on giggly, since I was able to get both my eighth and preroll that I intended to get in the first place. You know what though? The new strain sucked! Well, it looked great and tasted amazing, but I just had an episode of dry mouth so intense that I almost threw up before I opened my water! But I hadn't drank enough water in the morning, so it would have been my fault. Will I call to complain or feel negatively about them because I got it there? No! They're the middle man! The one lesson that I've learned in my 20+ years of self-medicating with cannabis: Always trust the dealer. They've always been the ones to deal with bullcrap so that we (their customers) don't have to negotiate pricing or do the growing ourselves. Do I blame my dispensary for my experience? No! Will I continue to be loyal to them ? I'd be insane not to, especially with their loyalty program! Literally hundreds of dollars of free product just for coming to hang out! And despite that the product can be hit or miss, quality-wise, I know that they're not the ones that do the packaging and they're definitely not the ones that roll the pre-rolls. Being loyal to them is way better than nitpicking over something that they can't control. Like prices. But they even have our back on that too! When a local grower was overpricing MHWC cut the price for the customer to match what they were paying. And when the growery came to their senses and lowered their prices, MHWC refunded every patient who bought the product at those bullcrap prices. That's stoner love! They prove that patient happiness and affordable pricing are what they're focusing on& I'm happy to have them helping me navigate this crazy new world of legal weed! (insert slow clapper here)