Lyrik500
4 Reviews
RISE Dispensary Hagerstown
RISE Dispensary Hagerstown
Hagerstown, Maryland
5.0 stars

Ancient pothead wisdom: trust your dealer

I went in last night, just planning on buying a cheap eighth and maybe a preroll. Especially since I hadn't really tried anything new from this place in a while. I go in there a lot, since it's convenient and I adore the atmosphere. Thankfully my budtender was one that I get frequently and, like all of their staff, pays attention to what I get and my preferences! She pointed out a new strain to me and even went over the terp profile with me, because they get honest enjoyment with helping people be more knowledgeable about what we buy. The new strain was 20 bucks over what I had planned to get, but I trusted her opinion! It payed off because when she rung me up, I found out that I had enough LOYALTY points for a free preroll. I definitely left satisfied, bordering on giggly, since I was able to get both my eighth and preroll that I intended to get in the first place. You know what though? The new strain sucked! Well, it looked great and tasted amazing, but I just had an episode of dry mouth so intense that I almost threw up before I opened my water! But I hadn't drank enough water in the morning, so it would have been my fault. Will I call to complain or feel negatively about them because I got it there? No! They're the middle man! The one lesson that I've learned in my 20+ years of self-medicating with cannabis: Always trust the dealer. They've always been the ones to deal with bullcrap so that we (their customers) don't have to negotiate pricing or do the growing ourselves. Do I blame my dispensary for my experience? No! Will I continue to be loyal to them ? I'd be insane not to, especially with their loyalty program! Literally hundreds of dollars of free product just for coming to hang out! And despite that the product can be hit or miss, quality-wise, I know that they're not the ones that do the packaging and they're definitely not the ones that roll the pre-rolls. Being loyal to them is way better than nitpicking over something that they can't control. Like prices. But they even have our back on that too! When a local grower was overpricing MHWC cut the price for the customer to match what they were paying. And when the growery came to their senses and lowered their prices, MHWC refunded every patient who bought the product at those bullcrap prices. That's stoner love! They prove that patient happiness and affordable pricing are what they're focusing on& I'm happy to have them helping me navigate this crazy new world of legal weed! (insert slow clapper here)
RISE Dispensary Hagerstown
RISE Dispensary Hagerstown
Hagerstown, Maryland
5.0 stars

The staff and owner keep me coming back

I absolutely love this place, and always will! It's the small details that keep me coming back, like asking me if I want small buds or big buds, or remembering whatever random bs we were talking about on my last visit. With my social anxiety, it's hard for me to shop anywhere, but they make it feel like home. <3
RISE Dispensary Hagerstown
RISE Dispensary Hagerstown
Hagerstown, Maryland
5.0 stars

Love it every time!

No matter what mood I'm in when I walk in those green doors, I always have a smile on my face when I leave! I absolutely love the staff who always know the answers & are not afraid to look something up when they don't. Love them!
RISE Dispensary Hagerstown
RISE Dispensary Hagerstown
Hagerstown, Maryland
That means so much more than you know. . . Our team works very hard and we always want to exceed our patients expectations. We are so glad to have you as part of the MHWC family!
Official response
RISE Dispensary Hagerstown
RISE Dispensary Hagerstown
Hagerstown, Maryland
5.0 stars

It's not easy being green & 1st in the county

You guys are amazing & still unbelievably positive after a very hectic opening day! Even with clients getting snippy about wait times & lines (clients who obviously left their chill at home), every single one of you were adorably apologetic & friendly. I loved that you made sure everyone was comfortable & hung out with them to answer any questions they had. And repeatedly let us know how our opinions mattered & to please share them on your chalkboard. As a patient going to the opening day of the county's first local dispensary, it's an unrealistic expectation to think one would be in and out on a lunch break! Thankfully I expected wait times, but I didn't expect to have such a good time waiting! Your facility emitted a very positive and chill vibe, while still staying professional and informative! People tend to forget that you're still a medical facility & still have guidelines to follow. No matter what hiccups come your way today, you guys are doing amazing and I will be back!