Vancouver's BEST selection of cannabis flower, concentrates, edibles & more!
At New Vansterdam we believe in providing an exceptional customer service experience. Our budtenders will do their best to answer any questions or concerns you may have! Check out our menu and come see us today.
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well.... landed and came to New Vansterdam surprisingly found it very welcoming and warm. staff was great and knowledgeable. there was a great variety of flowers and reasonable prices. for my first recreational purchase i found it easy and convenient maybe a model for California dispensaries.
must admit the place looks cool on the inside, fancy wall displays with cool chalk graffiti, yet the actual product displays were extremely lacking.
very little actual flower on display, concentrates hung on the wall behind the counter too far away to see. self checkout systems aren't very user friendly and should compliment the customer service not completely replace it. employee said he would love to help but was on his lunch break lol
all of the above could be overlooked if they offered some good deals but unfortunately everything seemed 10-15 dollars higher than other shops in town.
I stopped coming here not because they are a terrible store because they are not but i just like the way im treated better at other places in town. I want to feel like the budtender cares about my situation and if they dont care at least pretend to care thats what your getting paid for! all in all its a good store just not my # 1 go to store. i will give them more of my business in the future for sure but not as often
1 person thought this review was helpful
Coming from California and the smallish dispensaries we have down here prepare to be overwhelmed. The staff seemed pretty knowledgeable. The selection of pretty much whatever the hell you could imagine wanting was ridiculous.
The prices are pretty high, though. I've got to expect that's solely due to the fact there are all of those tariffs applied to the purchase of recreational.
Once we got back to Portland we started smoking a bowl and all I heard was snapping, crackling and popping. Interesting because the label on the product was something-something-organics. When you hear noise coming from your bowl you can bet that the product wasn't properly flushed. The second strain we'd purchased didn't exhibit the same level of snapping, crackling and popping but it was still there.
Honestly, Washington needs to start requiring lab tests for everything that's sold. If they're not flushing their nutes, I wonder about pesticides, too. Colorado is having MAJOR issues with pesticide use right now.
If you want to see a spectacle of weed, go check this place out. We didn't have time to check out any other place in Vancouver. I'm assuming this place will be popular with tourists from Portland ... ya' know ... until Oregon goes retail shortly...
Went in, got carded even though I am 60. I have bad arthritis and didn't expect to need my ID out, so I had to fumble in pain to get in the door. The same guy carded another 55+ person TWICE because in one second, he forgot he already carded her.
Three different people came to help me then said they were to busy and handed me off to somebody else. In the meantime I spoke with other customers who were all saying "WTF???" about how to get their weed.
Samples of their weed are on a back wall where you cannot see them, cannot read the label, cannot be smelled and WILL NOT BE WHAT YOU BUY. They had Jack Herer in several quantites by multiple growers. I asked the clerk how I could tell one from the other to compare them. She told me they were all the same. I showed her their own menu that their farm and contents were different. Then she said, "Oh that's because they're from different farms."
At this point I was considering either walking out or speaking with a manager. Instead I asked the same clerk to see one of the bags of Jack hanging on the wall behind her. It was the most superb I had ever seen. I asked to buy it and she told me: NO. These bags are put here by managers only and are not for sale. I need to pay at the pay station and pick it up at the dispensing station, and it WILL BE DIFFERENT.
So I ordered it at the pay station and asked, "if I don't like what I see and don't want it, will I be forced to take it since you already have my money???" I was told no, everything will be layed out and I can pick. So I paid and moved to the dispensing counter.
At the dispensing counter, a cheerful person showed me the shittiest bag of weed I've seen in or out of a store in a long, long while. It was their last 7gm bag. No wonder...nobody else would have wanted it. I sold better dime bags in the 1970's.
In truth, I made a big stink and got the bag of Jack that was hanging on the show room wall. In my earlier post I gave them a 5 rating in bud quality, but I retract that. They tried to "bait and switch" me. They tried to get me to buy a bag of junk after I had paid for a bag of grade-A mmj.
Save yourself the hassle. Go somewhere else. You'll pay less anyway.
SPECIAL WARNING to people with MCI/MI allergies: they have so many square feet of beautiful wood counters, if they use anything like Pledge or Favor to polish them, you risk a MAJOR FLARE-UP!!!!
If somebody wants to corrupt the weed business into a cross between Amazon and Walmart, that is their right according to capitalistic principles. It is also their right to spend their money on weird touch-pad ordering stations (that would embarrass a well run McDonalds drive-through window) that is their right. If somebody wants to hire workers better suited to sales clerking at Old Navy, then call them "bud tenders," that is their right.
It is my right to support good capitalistic ideals and weed history by voting with my feet. My feet take me to Main Street MJ or up to Longview where I can get the same or better bud from friendly, well trained tenders who actually give a crap about the customers they "serve."
I honestly hope this place goes broke and the money wasted on this debacle comes only from the idiots who layed out this whole "concept store."
2 people thought this review was helpful
I used to drive all the way up to longview, from Portland to get what I needed, But I decided to give this place a try because I saw an ad on twitter
. The menu selection here isn't even a quarter of what they actually have. Its actually quite a large selection. I got exactly what I wanted, plus some other things I had been wanting to try for quite a while. T
heir staff was amazing. A+ crew. Its super clean, and they know what they are doing and any one of them can answer your
questions. I talked to 5 staff members and they were all super educated and helpful. The only downside to the entire experience was the price. I easily could have gotten 2x's as much if I had drove to longview, however, it probably wouldn't have been the exact strain I was looking for as I am a very particular. I'll most likely be back. I'm sure the only reason its all so much more expensive is because its right at the border and its one of the few places on the border that arn't Delivery Only.
I haven't tried my bud yet but it looks amazing, and I got some caremel almond things, I'm pretty excited to see how they do. They didn't have the 1gram of harlequin that I wanted, but they were able to give me 2grams from a different grower for $5 less and then they threw in a small cigg thingy. Pretty cute. Great service.
1 person thought this review was helpful
Although for the vancouver aea this shop may not seem that overpriced, its only a 45 minute drive to longview where everything is cheaper, and they're open till midnight every night. I could write a longer review, I've been frequenting this shop and others in vancouver and longview/kelso for about 6 months. Suffice to say the price difference is WELL worth the gas and time to go stock up in longview. I spend about 100-200 per visit and visit every week. I save about 40-80$ per trip by going to longview.
That being said, New Vansterdam is huge and fancy, and has a wide selection (although not more than Freedom Market in longview). Their employees were always nice (as they are in every pot shop ive ever been to) and their selection was ahead of the game earlier on. But again, their ipads, pop art, abundance of employees, and every other 'pro' must be what drives their prices up, and their selection isnt any better than in longview, so, unless you're just a rich tourist i just don't see the point in choosing new van over other shops.
Bottom line, when new vansterdam matches the prices being set a mere 45 minutes drive away, i'll start shopping here again on the weekly. I realize, as shops have said from the beginning, that their prices are hard to bring down any lower with costs as they are, taxes, and whatnot, but if some shops are capable of doing it, I don't see why more couldn't.
The day I visited their computer system crashed and everything was chaos. Couldn't buy anything because nobody seemed capable of using a pen and paper to write out an order. What happened to the simple act of walking up to a merchant, pointing to a product, and paying with hard cash? Sounds old school, but it's worked for thousands of years. New Vansterdam might consider that method as a backup instead of relying on a bunch of finicky computers, pissing off customers, and then watching sales walk out the door.
1 person thought this review was helpful
Super knowledgeable staff, and super friendly and understanding of all needs, whether recreational or medical even. Biggest selection I've ever seen. I'll continue to go there til they hire me and I can live inside the store.