The Herbery

Went to the location for the first time today. I am completely new to marijuana. The gentleman at the counter walked me through a *lot* of product knowledge and helped me select two different strains and a pipe. He didn’t overwhelm me, and I definitely trust his recommendations. A clean and open location, good layout and pleasant atmosphere. I didn’t feel like an idiot - which is a huge plus. I will be back!

Currently our Flexall 420 topical cream is available at The Herbery - every time we service this store we are delighted with the professionalism, cleanliness and selection within The Herbery Stores.

I am a visitor to Vancouver after moving 23 years ago and this is the only change to the city that actually improved it. Good service, product and prices.

So bought juice for my vape pen. After the second day I had somehow leaked the juice to the smoke chamber on three cartridges. WTF it was passed the 24hr return policy so I didn't even try to.

I'm kinda cranky that I took the time to drive all the way there in the same day to return my leaking, unhittable vape cartridge. Everytime I get one they assure me that if I have any problems to make sure I come back within 24 hours with receipt and they will exchange it. At first we thought the stuff was just super thick, so we'd preheat, sorta get a hit and then it was back to being as if it were clogged. I decided to change flavors because I was tired of messing with it. There was a oil on top of the battery connection. Figured take it back tonight because obviously its a faulty cartridge and not just thick oil. First the guy asks about the packaging which I didn't know I needed because no one told me. We had thrown it away hours ago but thats on me now I know. Would have understood and bought a new one plus the quarter of flowers I had planned to buy. This is the part that upset me really. He says it looks used and you are supposed to return it as soon as there is a problem. Which I did as soon as I realized it was leaking! It was a .5 cartridge and at most .25 was gone. He made me feel like I was trying to pull a scam. If I was going to try to scam, I would think I would have emptied it first. I know my lost business won't have that big of an impact in the long run but maybe they will treat the next customer a little better. I will now drive a ways out of my way to go somewhere else because it really embarrassed me that someone would think I was being dishonest or trying to get freebies. I'm work dam hard for every penny I have and I now chose to spend it elsewhere at a place with some integrity.

Everything about this store is great. The prices are amazing and the quality is even better! Customer service is excellent, everyone there is friendly. I will definitely be going back here.

Oh and on a side note....if you have a pet that's not a necessary service animal, be courteous and don't go into the store! Some people are allergic and it is rude. DO NOT leave them in the car alone either!

Every time I come into this dispensary, I always have people who are so willing to make sure I find what I want! It makes everything so much less stressful, and they always have good suggestions for new strains to try! :)

I was in town from California, seemed nice a legit place. Got a preroll that was nice, good selection as well

fast service. friendly staff. good prices and herb.

Friendly helpful staff with ample selection

I drive from Portland to stop here
Easy on and off the interstate

Highly recommended