Was told repeatedly that kynd flower will be available in 50$ 1/4s "for the foreseeable future" by a manager and employee, only to find out that was a lie. The 50$ 1/4 deals are randomly picked brands and there is no schedule or timeline for when a brand will go on sale. Forcing customers to have to call every day to see if a brand is on sale is extremely frustrating and only gives more work to your employees. What used to be streamlined and helpful is quickly becoming a headache and complicated for no reason. Also was told your kynd stains that you've had for years now won't be available to make room for other brands. That completely screws over everyone who depended on those specific strains, both medically and recreationally. Terrible change, and even the employees know this. As a very frequent medical customer I will not be returning. I knew things would get ugly when you were bought out but this is just complicating things for no reason at all.

Your glass containers of the Willie brand are completely faulty, and do not close properly. Not only that, it's close to impossible to get them back open after you get them to close properly. It has been months that this issue has been going on and nothing has been done to fix it. I stopped coming here because I was being charged recreational tax for medical purchases, and because nobody seemed to care when I told them I was unable to open my glass containers of flower after closing them. If they are not sealed properly, they dry out extremely quickly because a lot of this flower is old. This particular strain was harvested in October. But you're still paying full price as if it was harvested a month ago! That's fantastic, Mynt. I've been a customer since you opened before I stopped coming completely. Looks like I'll be back to going elsewhere, considering the fact that none of the issues raised were fixed over a three-month period. I understand Factory problems, but what I do not understand is refusing to fix those problems when they are brought to your attention. *Edited for clarity*

Called to speak with someone about testing percentages since Reef doesn't list any info on strains other than a sales pitch, only to find out you can't reach anybody. You can however sit through five minutes of an overly loud recording of unnecessary information that is available on their site. You made my decision not to come in and try some strains easy, so thanks. Maybe try calling your own number for once to see what a joke your automated recording is.

As clean and organized as a medical facility, but has the friendly customer service of a family store. Huge selection, reasonable prices and a reward system that makes it worth it. If the drive isn't an issue, I would 100% recommend this dispensary, as I have to family and friends already. They carry almost everything you could ask for, and keep their menu updated practically every day.

Will there be any update in your strain selection soon? Unfortunately It's been the smallest selection I've seen for weeks now. Or is Weedmaps just not being updated? I know the sfvog was never listed for some reason, so now I'm not sure.. usually the experience/selection is good other than some confusion with terpene percentages and rarely medical pricing not being given, so this is surprising. Still a favorite dispensary in my books though.

No real selection, and this time you're completely out of indicas. Last time I checked last week you were completely out of sativa with no more than 5 strains, only one being high in cbd. You guys used to be the best in town, now I can't even recommend recreational customers to your location. What happened...? It now almost seems like a conscious decision to not have any stock of product instead of just dropping the ball and not ordering in time. When I asked my budtender this question, he simply passed blame onto the growers, saying it's their fault for being so expensive and not working with the Dispensary. But no other location is having this issue. Hmm. No hate here, just purely surprised how different Blum is from before recreational began.

I have been here multiple times, but the fact that you do not have ANY way to call and ask a question about what the selection is baffles me and will likely keep me from returning. Your fully automated phone system was absolutely no help, and being directed to your site for all product information, only to see that it has the same lacking information on your selection as weedmaps, is enough to keep me away completely. No test percentages of terpenes or thc, not even a rough estimate of what the prevalent terpenes are in the strain. Considering how much each grow and strain varies, it is impossible to go only by a strain name to know what the effects/medical benifits are. That is where I would normally call to get these answers, but apparently that isn't possible. You might save a little time by not having your staff tied up answering phone calls, but people who call in likely do not want to go to your website. There is a reason they are calling.

Decent experience again. Budtender was very friendly as well. However, I do not know if I will be returning for one reason. This is the 3rd time, second in a row, that I have bought a product that was labeled to have a higher THC/THCA test percentage than what I came home with. Example: the MTF said THC: 25% (not thca as I double checked with the tender). When I got home, my MTF is labeled as having 20% THC, 23% thca. That's is a big difference when you need a strong medication (high THC and terps) to control inflammation. If this was the first time I would bring it to their attention and write it off like I did previously. But this often makes me think it is not just an accident. If the people here weren't so polite and friendly I would have started this comment off with the words "bait and switch." With a product that varies from batch to batch as much as cannabis does, it is unnacceptable to be paying high school/tourist prices for something you cannot be sure is the same strength as what you asked for in store.

Amazed that I am actually going to have to drive to another city to find a flower that is above 24%. I gave you guys a chance again Thursday, only to find out your Happy Hour pricing, which was still being advertised on local sites is no longer available, and you blamed the tax increase for this. Why not take a small hit to your unbelievably massive profits for your medical patients and offer that discount (or ANY discount for that matter)? Oh right. Because only the budtenders, who have little say over decisions, care about the patients/customers. (I even asked if discounts were now illegal under the new Rec law, similar to the way packaging was regulated, and I was told that it is simply a management decision based on the tax increase) By the way, the Silver Bullet OG, which is priced closely to the highest quality available at other locations, was a complete disappointment. The effects were so mild that I ended up needing to grab a completely different strain from a different dispensary that same day. You are charging full price for low quality. Your medical patients are angry at this for a reason. Here's the best part. When I asked if you are planning to put out new strains of flower soon, since there is such a small selection, I was told that you have "tons of flower in back", and then proceeded to blame the tax increase for the small selection. Again. It's like high school with how much everyone is playing the blame game instead of finding solutions to problems that are currently here. So are you selling your lower grade flower at top price until you put out the better strains, or was that completely worded incorrectly by the budtender?

As a medical patient with a few extra medical-related costs, I am just unable to afford the amount and quality that is needed for my condition with the increase in price. I will miss this dispensary, but losing some patients was probably expected when the price increase decision was made. Extremely disappointed, however I wish you all the best.

The Lemon Meringue is incredible. The smell left a bit to be desired, but the effects were top notch. Going in to stock up on some ASAP. There's a reason that this is my go-to location. However, as the NV industry focuses more on recreational patients, it seems medical patients are not being listened to as much as they should be. Medical patients should not need to stock up to make sure that Recreational doesn't leave them out to dry. Also, being that many of the medical patients rely on Cannabis as a medicine, and likely have large co-pays, medical bills and other living expenses that recreational customers do not have, the large tax hike being put on medical patients likely will force individuals to not be able to afford their needed amount of cannabis. The state seemed so concerned with keeping people from purchasing cannabis off the street, but they then impose a tax increase that will just end up doing what they originally wanted to avoid.

While the bud tenders are all very nice and respectful, they need to work on not rushing the patient as much. If it's that busy that it's a hassle to let the patient examine multiple strains, ask a few questions and get reccomendations then hire more workers. I understand that sometimes it's difficult to engage with the patient, but it doesn't look good on the dispensary when the bud tender gives little effort and appears like they would rather be somewhere else. I was also rushed out in a few minutes, (with no patients waiting to go back mind you) and none of my 3 items had any labels or stickers. Normally not an issue, except that I now need to hunt down the terpene levels myself for medicating. I know that the state is very strict on the labels for products, but this isn't even my first time walking out with unlabeled medicine. Will be back for the one or two strains I cannot find elsewhere, but that's probably all. :)

Sticky, dank and heavy. Almost 30% thc, this strain (and this cultivator) is on top right now. This is what medical cannabis should be. Other growers, take note. It is possible to keep your flower hydrated and sticky in northern Nevada. Cannabiotix puts all the other local cultivators to shame. 5/5

Thank you for listening to your customer base and restocking strains that are requested, instead of only getting what would produce the most profit like some other locations in town. When you find a specific strain that alleviates all of your symptoms, it's difficult to have to settle for second best when that strain isn't available. Time to stock up!

Decided to give this place a try, and it ended up being a good experience. The location wasn't easy to get to with construction, but that isn't the fault of the dispensary. The workers were very friendly, and they did seem to know their stuff, even if it did take longer than expected for it being slow. The ambiance could be improved, and the occasional silence from a lack of music /background noise in the dispensary can at times make it slightly awkward, but the flower was top notch with a different selection from other dispensaries, which was a breath of fresh air. For just starting out, they seem to be on the right track. If the quality of product stays up, and the great customer service continues, I will be sure to be a regular. A smile from the owners once in awhile would be something nice to see though, but we have all had our rough days.

Great customer service, easy to access location and a very clean and well set up layout inside the dispensary. However, I have not returned for a couple months for two reasons. One, the prices are just not competitive with other locations. At least for myself, with a need for strong medication due to a chronic illness, I cannot afford 20$/g of top quality flower, if a similar quality is available for half that price elsewhere. Lastly, I have had a few occurrences where the levels and percentages advertised either on weed maps or on the in-store package were different from the print out label on my order. Usually it's no more than 3-4% thc difference, but even if it's because they advertise thc-a as being thc since it is a higher number, that still leaves confusion for the patient if they receive a different percentage on their medication. These issues are generally small, and I would not make a recommendation to avoid this location only because of those issues. That can be decided for yourself; I only felt it important that patients are aware of my issues in the past with Reef. Again, they have outstanding customer service and a beautiful location, but as many would agree, generally the flower quality and price point is what produces a returning customer.

When grown right, the scent and taste of this strain is unmatched. Very sticky and euphoric, with a very relaxing side that takes over after the effects set in. When vaporized, it has light vapor production after the first roast. Unfortunately it is hard to find, but worth it if you do.

Thoroughly impressed with the Shango vape tank series. The SFVOG tastes incredible and gets to work in seconds. Very competitive price point and as always, fantastic customer service. Thank you!

As always, amazing customer service. That gas chamber by Cannabiotix... Speechless. Will be back for more 🔥

SWC in Reno has nothing on this location. Incredible selection of flower, was able to load up on sin valley og and orange crush, hands down the two best strains I have found for my condition. Add 20% off until their system is back and include the AMAZING customer service and you're left with an unmatched experience. Thanks Seth and the whole team! Will definitely be back regardless of the drive from Reno.