The Dispensary is focused on helping people by providing the highest standards of service, selection, quality and price for Nevada grown cannabis. 20% Off for Veterans 10% off medical purchases of over $100
Welcome to The Dispensary. Come in and meet our educated staff as they back the LARGEST SELECTION IN TOWN. Our connoisseur menu has been curated to fit the most refined pallet and provide relief to any patient. Make sure to check us out on social media having a BLAST while we work! @TheDispensaryNV #TheDispensaryNV NOW OPEN!!!
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They don’t care about medical patients at all! I’ve been going here for about a year now and I will never come back because of Becky disrespecting me and not helping me out when they changed there system and changed where I was supposed to sit and wait! Instead of listening to me when I sad I was in there first and that the other customers came in after me making the wait an extra 20mins! She didn’t even care told me that it doesn’t matter if I medical when she just called a guy in for medical right before me They didn’t even try to make it up to me when I came back and voiced my opinion and told them how I suffer from anxiety and how they have me an attack by the way they delt with me unless they reach out and make this right I will never go here and I will never send any business here!
Hello jakelo el snakelo, I'd first like to thank you for coming and checking us out! I'm so sorry you had a bad experience and we would like make it up to you! Please come in and ask for the manager on duty and we will make it right!! Thanks so much, Lindsay @ The Dispensary
Little bit of a long line but I got a discount cause I didn’t have enough
Hey @tylergod0802! Sorry for the wait, but thanks for sticking around! We hope to see you again soon :) - Sidney @TheDispensary
1 person thought this review was helpful
I love coming in here. living in Carson City im stuck with having to drive to Reno for my purchases. They are located close to home and just off the freeway. The girls are very knowledgeable and have great insight and product knowledge. I get what i need and am always withing my budget. Other places try to up sell and give you product you dont need. The Dispensary truely values my needs as a patient. Great. job guys
Hey there Local431! We appreciate you coming up to see us from Carson City, we cant wait to see you again. :) -Crystal @TheDispensary
1 person thought this review was helpful
Everything about it is amazing and no other dispensary can top it. It's the absolute best! Great everything! I love them.
Aw, thank you so much for the great review mandyypie! We hope to see you again real soon (: -Tyler @TheDispensary
Thank you chrisbro_702! We just put 5 new strains out on the floor today so make sure to stop by again soon to try our new stuff! -Becca@TheDispensary
I visit The Dispensary quite often and every time it is a very pleasant experience. I'm always greeted with a smile from their wonderful staff. The waiting room is very comfortable. They play good music, videos, and have a lot of information to read while you wait, although I rarely have to wait. The longest wait I had was only once and it was about 10 min. The staff is professional and knowledgeable. They know their stuff and they know my stuff! It's nice to talk with someone that understands what I want when I tell them what I need. A big Right On to all the staff at The Dispensary.
Thanks for the great feedback, @MG99! We are glad to hear that you are enjoying all of the upgrades we have made to our waiting room. All of us here look forward to seeing you again soon! :) -Hannah@TheDispensary
I gave one star for many reasons.
1. It smelt like someone had s!@t out the entire place when I went there last night. It smelt this way in literally all three rooms I walked through ( the ID check window, the waiting room, and even the bud room)
2. They had very little to choose from and the cheapest was a whopping $17 before tax for a gram of some 6% THC flower. I only had 20 and the tax would have put me well over
3. I ended up having to buy a 1 gram joint for
$17 after tax ( they were the only ones open and my knees were literally killing me). Which it definitely did not look like a gram, but that could be because it was ground up
4. I took the weed out of the joint so that I could try and conserve. It was extremely dry, it burnt up extremely quickly, and it smelt stale to me. I even asked my brother and he said he felt the same about it.
5. Even though it said it had 19% THC, it tasted like dirt, and my brother and I both felt nothing from it. I have gotten Bud from silver state that had literally 5% THC and gotten more out of it, and that cost less then $10 for a gram.
The people seemed really nice and I didn't feel rushed or anything like that. Also, the fact that they are open later then most other dispensaries is cool. But, still, the product was very poor quality and they had nothing to choose from. For flower I believe that there was maybe 6 different types, and they were all overly expensive. Truthfully I have gotten 28% THC grams for $15 at the other dispensaries and they had both expensive and cheap choices. I'm not trying to bash this company, but they need to get away from whatever supplier they are using and also they need to start getting both expensive and cheaper buds. If they are being charged so much for some 6%, then they really need to look for better suppliers. I hope they see this and they actually use these criticisms to better their company, because I want all bud companies to succeed. But you can't succeed when you are selling low quality product for extremely high prices. For now I would advise anyone who sees this comment to give ' Silver State Relief ' or ' Kanna' a try. They both have good quality flower. Also, they have both expensive flower and cheaper flower, but both have always been higher quality. Truthfully Silver State Relief is the best shop I have been to so far. Sorry for the rant, but this was the worst experience I have have ever had with a dispensary and its product so far. And to ' The Dispensary', please change the flower you are getting and actually try to get a range of different prices going. Just because it cost more doesn't mean it is always better. The flower I got from you was not good at all, and your prices are ridiculously expensive. Also, it took the budtender almost 10 minutes to get the joint because she was too busy talking to one of the other tenders. So in all I would say to go to any other dispensary ( aside from blum. They are just as bad and expensive).
Hey @Jayeterror ! There's a lot going on in this review and we want to make sure to address it all and give you some peace of mind on these issues. For one, we share antiquated sewer systems with most of the businesses in our immediate surrounding, and at times smells can become overwhelming. For this we apologize, though we are awaiting attention on the issue as well. Our current menu has 12 different strain options and we normally carry anywhere between 15-20 strains. We have a a total of over 150 menu items at any given moment. The strain in particular you are referring to is actually a CBD dominant strain (Alien Orange x ACDC) and carries near 11% CBD before the 6% THC content, for a total of about 17% cannabinoid content. This is an intentional value. In regards to pre-rolls, we understand that unrolling them can make the product last longer, but any pre-ground cannabis should be consumed as soon as possible. We're glad to hear your feedback and we’re sorry that you didn’t have a good visit with us. We hope you’ll give us another chance to give you an awesome experience.
You guys are our favorite! Staff is helpful, friendly, and courteous. It's quick and prices are fair. ♥️♥️♥️
That's awesome, alongcomesmary! I'm glad we could all provide you with such a great experience here. We look forward to seeing you again, my friend! (: -Tyler @TheDispensary
I always come here but today I went someone else.. and I just wasnt happy with the customer service, and so it made me think about how I love The Dispensary. you guys are so nice, informative and just fun. I will never go anywhere else but here for now on. You guys truly rock! I'll never betray you again lol 😛
Thank you, sarapremeaux89! We are so glad to hear that you enjoy visiting us. Our employees try to provide the most informative and relaxing experience possible! We look forward to seeing you in again soon!
From the time I walked in to the time I left, a very pleasant experience indeed. Courtney is absolutely amazing and knowledgeable and her customer service skills are impeccable. I can not say enough about how great my experiences here have been. By far my favorite store in town!!!!
Thank you for your kind words, @Albert7! It is always my pleasure to serve you and answer any questions I can. I hope to see you in again soon! Courtney@TheDispensary