Budtenders are responsible for educating consumers about the effects, benefits, and overall experience of cannabis products. While they are typically not medically trained, these dispensary employees can serve as guides to the cannabis products on their shelves and can tailor their customer and patient service to all levels of experience.
What is a budtender?
A budtender is an employee who works at the storefront of a cannabis dispensary. The term “budtender” is a blending of the word “bud” — the flower of the cannabis plant — and “bartender,” since a budtender's role in a dispensary is similar to the bartender's role in a bar.
Photo by: Gina Coleman/WeedmapsImage lightbox
As of March 2018, the term “budtender” was officially recognized by the Merriam-Webster Dictionary, which recognized first use of the word in 1997.
What are the typical responsibilities of a budtender?
The job description for budtenders usually entails a number of responsibilities for the dispensary. The role typically includes:
- Acting as the face of the dispensary and greeting customers
- Facilitating the sale
- Educating customers about a variety of cannabis products, including flower, edibles, and concentrates
- Staying abreast of new products, strains, changes in laws, and industry trends to provide the highest level of service to customers
- Weighing and packaging products as needed
- Providing recommendations on cannabis products based on customer requests
- Maintaining medical cannabis patient information and proper records (if at a medical dispensary)
- Advising customers on proper safety measures to follow when consuming cannabis
- Verifying proper identification and paperwork from customers
- Assisting in various dispensary operations, including operating the cash register and maintaining hygienic conditions
Do you need a medical card to work at a dispensary?
No, you do not need a medical card to work at a dispensary. However, many states will require budtenders to obtain special authorization to work in the cannabis industry, such as a marijuana worker permit, like in Oregon, or a license, like in Colorado.
How do you become a budtender?
While a budtender is considered an entry-level position and offers plenty of opportunities to learn on the job, most dispensaries seek to employ staff with substantial product knowledge. They should have a thorough understanding of the types of cannabis cultivars and products on the market, how different types of products are properly used, different consumption methods and the proper use of each, the various chemical compounds found in the cannabis products they sell, and information about responsible dosing.
Photo by: Gina Coleman/WeedmapsImage lightbox
Cities in states where cannabis is legal have reported increased demand for qualified dispensary employees. Budtenders well-versed in the cannabis industry may also be able to provide cultivation advice, information about local and state regulations, as well as medical marijuana products commonly used to treat symptoms of various medical conditions.
Do you have to be 21 to be a budtender?
Currently, there's no industrywide certification program for all budtenders. Minimum age requirements in local areas range from 18 to 21 years old. There are a number of certification courses and certifications available online, but the quality of these programs varies.
Featured image by Gina Coleman/Weedmaps
