Store front! Tired of getting bad meds from delivery services? Or not having someone to talk to about your meds. Come check out Mercy Wellness. Our facility is very warm and welcoming. We are here to accommodate a wide range of patients. Our staff is here to serve you. Mercy Wellness is serving all of Sonoma County Cotati Santa Rosa Petaluma Sebastopol and also Marin County, Novato San Rafael. We are Cotati's first and only legally licensed dispensary, located across from Lowe's on Redwood Drive, just west of the freeway. We have a great selection of high quality Medical grade cannabis, potent concentrates, tasty edibles and healthy cuttings. Mercy Wellness is dedicated to serving patients who find relief in medical cannabis.
Mercy Wellness of Cotati is committed to providing safe access to medical Cannabis products for our qualified patient members and caregiver members. We will treat our qualified patient members as individuals, courteously, with integrity, respect and honesty. In doing so, we will continually strive to exceed our qualified patient members' expectations. We are dedicated to keeping our patients privacy maintained, while providing safe, comfortable, and affordable access to a wide variety of the highest quality medical Cannabis products for their individual needs. Our mission is to run a legally and socially responsible Medical Cannabis Collective. We have worked hard to establish positive relationships with our surrounding neighbors, the City of Cotati and the Cotati Police Department. We are legally Licensed by the progressive, visionary City of Cotati, and operate in strict compliance with all Local and State Laws. (City of Cotati Ordinance 787, Chapter 8.24, and California State Law Proposition 215, Health and Safety Code 11362.5, Senate Bill 420 known as the Medical Marijuana Act) Serving all of Sonoma County Cotati Santa Rosa Petaluma Sebastopol and also Marin County, Novato San Rafael Know Your Medicine Medication is lab tested by SC Labs and
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The staff is wonderful, very colorful personalities and they know what to recommend if you're unsure as to what to get. The white board idea is fun too!
We love hearing this and we know they do too. We’ll make sure to share your review and pass it along to our team for a job well done. Thank you for taking the time to review us!
My spot when visiting Sonoma County. One stop shop with friendly, helpful staff.
Thank you for your great feedback and we hope to see you in again soon.
I'm back because mercy always have what I need and then some. I highly recommend this place.
We certainly strive to have the best selection in town! Thank you for your feedback and we hope to see you in again soon.
This place has always had the best product for the best prices. This dispensary is my go to and I recommend for anyone looking to get good meds from the friendliest staff. Only con is that they do not accept debit.
Thank you for sharing! It sounds like we’re hitting the mark. Come see us again!
Mercy always has a great selection of cartridges
Thank you for your feedback! Be sure to check out all of our new products!
Great selection, I love how they describe what the effects are! I've always had a pleasant experience with the staff.
Thank you for the outstanding review! We appreciate your business and are committed to offering you nothing short of the best of the best on your next visit.
Friendly Staff, very efficient. Their flower is amazing and comes in Patent Nitrogen sealed cans which makes it super fresh. They have potent stuff for reasonable prices!
We’re so glad you had a great experience with us and the flower you chose. It sounds like our team helped you make the right choice. Thank you for taking the time to review us.
Great selection, prices, and staff. Nice first timer gifts, and coupons as well ! I stopped in here while visiting friends, but the nice selection and coupons will bring me back.
Wonderful staff, great prices, and top quality products... what more can you ask for?
Reliable, helpful, friendly and an overall great experience Every. Single. Time.
I highly recommend this dispensary!
3 people thought this review was helpful
Terrible customer service. Rude and clueless budtenders. if you actually need some service, other than giving them money, good luck.
Was sold a defective pre-filled cartridge here. I called in before hand, and was told I would be taken care of. Instead, I wasted my time because all I got was attitude, zero help, and the budtender actually seemed happy she could not help me. I was polite and respectful the entire time. Fortunately, I contacted the manufacturer of the pre-filled cartridge, and not only did they walk me through how to fix it (some cartridges get the mouthpiece twisted, which can block airflow), they also sent me a coupon for a replacement cartridge at another dispensary. NOW THATS HOW YOU TREAT A CUSTOMER.
On top of that, I asked the budtender for a sativa, and she sold me a hybrid. Which I did not notice until I got home since they bag your items in a non see-through bag, and stapled shut. Unopened, and their mistake, they still would not exchange this item even though I never asked for it. The budtender's response was "I've been working here a long time, I know" LOL that doesn't change the fact that is says hybrid right on the box and manufacturer website. Then she tried to convince me I need a new battery (even though I told her I have two, and mod AND my other cartridges work fine on my batteries). Yes, her solution was to get more money from me. clueless and rude budtenders.
I sent 2 messages (one via email, and one via website) and got zero response LOL terrible customer service. over 2x $30 cartridges. how cheap can a company get? Over a cheap $60, their mistake and they still completely ignore a customer that would have dropped $150/week easy. oh well, plenty of other good services in the area, and orgicann is closer anyway. Will not be back. Already turned several people away from this place.