Store front! Tired of getting bad meds from delivery services? Or not having someone to talk to about your meds. Come check out Mercy Wellness. Our facility is very warm and welcoming. We are here to accommodate a wide range of patients. Our staff is here to serve you. Mercy Wellness is serving all of Sonoma County Cotati Santa Rosa Petaluma Sebastopol and also Marin County, Novato San Rafael. We are Cotati's first and only legally licensed dispensary, located across from Lowe's on Redwood Drive, just west of the freeway. We have a great selection of high quality Medical grade cannabis, potent concentrates, tasty edibles and healthy cuttings. Mercy Wellness is dedicated to serving patients who find relief in medical cannabis.
Mercy Wellness of Cotati is committed to providing safe access to medical Cannabis products for our qualified patient members and caregiver members. We will treat our qualified patient members as individuals, courteously, with integrity, respect and honesty. In doing so, we will continually strive to exceed our qualified patient members' expectations. We are dedicated to keeping our patients privacy maintained, while providing safe, comfortable, and affordable access to a wide variety of the highest quality medical Cannabis products for their individual needs. Our mission is to run a legally and socially responsible Medical Cannabis Collective. We have worked hard to establish positive relationships with our surrounding neighbors, the City of Cotati and the Cotati Police Department. We are legally Licensed by the progressive, visionary City of Cotati, and operate in strict compliance with all Local and State Laws. (City of Cotati Ordinance 787, Chapter 8.24, and California State Law Proposition 215, Health and Safety Code 11362.5, Senate Bill 420 known as the Medical Marijuana Act) Serving all of Sonoma County Cotati Santa Rosa Petaluma Sebastopol and also Marin County, Novato San Rafael Know Your Medicine Medication is lab tested by SC Labs and
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The first time I came in the guy that helped me out was amazing, he really knew his stuff and I had just gotten my medical card so I had a lot of questions. Ever since then the service has been pretty bad. The employees don't seem to want to help. It is a very clean and attractive dispensary and the prices are very good but I dislike that they only take cash. Overall this place would be really great if the employees were more helpful but they just aren't.
Thank you for your review! As much as we love hearing positive feedback, we invite and always appreciate criticism. As we continue to grow, so does our staff...about half of our bud tenders are new additions to the Mercy Fam. We are working on any kinks and your comment made it clear that we always have room for improvement, especially since we got off to a great start. Management has put a friendly reminder to our staff that our patients are our number one priority!
In regards to only being able to accept cash: as with most cannabis businesses in California we are all experiencing banking difficulties. We cannot provide credit card processing at this time. We are closely working with our state officials and CA Board of Equalization to come up with a solution for this problem. We are hopeful that resolution will be made in the future to make it easier for our patient's transactions. In the meantime, for your convenience there are two ATM machines located close by. One being right next door to us and the other at the Gas Station adjacent to the parking lot.
We hope that you will give us another chance to make the next and all future transactions just as good as your first!
Membership was an absolutely painless process, the premises are well-lit and comfortable, and even with a line out the door the staff were polite and helpful. My only complaint is a microscopic one: The only safe place to lock my bike up was to a sign in the parking lot, which may inconvenience other non-drivers. Other than that? A phenomenal experience, one I'll happily have again!
Thank you for the great review! We are happy to that you that it was a positive experience on BLACK FRIDAY, we saw over 1,000 patients that day! You will be happy to know that WE DO HAVE a Bicycle Rack located in our parking lot :-) It's on the center island directly across from Matt's Wholesale (next to Mercy) facing the Gas Station. We look forward to serving you again soon!
1 person thought this review was helpful
Pretty good dispensary. I have to admit that im usually pretty critical of dispensaries, and I usually dont leave comments or reviews because i've had bad experiences in which the first few times I went to those locations I was'nt always completely satisfied with service weather it was the employees, price, quality or some other turn off. These guys are'nt that bad staff is pretty kool and they have a good selection of edibles and treats n stuff, and they actually let you pick some of the edibles from little candy jars which is kool. Pretty nice n clean place and they have a good selection of hash oils and concentrates and other stuff they also have free gram friday you really cant beat that. Though i've only been to MWOC a few times so far I "have'nt" been dissatisfied no offense to anyone lol. Prices are good, meds are good, and staff is friendly though one of the times I felt like they were trying to sell me more then I asked for but no biggie. I hope they continue to make me a satisfied patient.
Thank you so much for the review! We hope you will make it back to our Free Gram Black Friday happening on Friday, November 25th where we are also having our biggest SALE of the year.... 25% OFF EVERYTHING. That's includes 1/2 ounces!! :)
1 person thought this review was helpful
I came in for first time , and I was real serious about gettin some good weed and the girl behind the desk recommended some weed that tasted plain like nothin when I smoked it. The weed looks good ,the smell of potency is not there, it was extremely disappointing for $45 it has been some of the worst weed I've smoked in a long time quite frankly embarrassing and in acceptable. Wish I could have got my money back it really rubbed me the wrong way, not happy at all.
We apologize that you had a disappointing experience. Each bud tender brings their own unique perspective to the strains we carry at Mercy. We hope more often than not, that those perspectives fall in line with patient expectations. Due to the fact that opinions are completely subjective and based on the sole user, we have instituted our shelf display cards which gives more information such as taste, effect, feel and in most instances potency. We appreciate the review, and also a second chance. Please come in and speak with management when you are here and we are confident we can accommodate you!
This place is on fire and the staff are cool as well. The other places make you feel not welcomed or uncomfortable. I never feel that way here. The budtenders are all professional always with a smile and eye contact. I am never going anywhere else.
I really like this place, but every time I go in I figure out what I want, go to the counter and they tell me they don't have it. Gets annoying and wastes my time. Weed maps menu isn't UTD either.
Best club I've gone to. Staff is extremely nice. Flower selection is amazing. But my specialty area is Concentrates. They have a full case full of Concentrates ranging from good to fire. Haven't had anything bad except once out of the 2 years I've been going here. High suggest any of The Terpery's stuff. Blackjack by Stamp Concentrate is a must along with lava rocks.
We sincerely appreciate your positive review! We are constantly searching for high quality premium concentrates and strive to have them available for our patients at compassionate prices
1 person thought this review was helpful
I came from out of town on my way camping and love to see what other cities have to offer... The staff at the front desk made me wait to become a member while they answered a number of phone calls. The guy in front of me got pissed and left. I was happy to wait as I could tell the dispensary room was buzzing with people. I got a number of free hook ups for being new and a tasty sample from the Nuttu Baker. This place is slick and bright; the tender I worked with was rad.
Thank you for your valuable feedback! As we continue to grow, so does our staff. We will put a friendly reminder to our employees that our patients are our number one priority!