What is Weedmaps?
Weedmaps is a community where businesses and consumers can search and discover cannabis products, become educated on all things cannabis, review cannabis businesses and connect with other like-minded users. Businesses can list their services for FREE. Users can register for FREE.
Restrictions on Who Can Use This Website
By visiting Weedmaps.com you understand that "Adult" content may be encountered that is not suitable for children. You must be at least 18 years of age (or 21 years of age, as applicable).
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Weedmaps Reviews Guidelines
WILL WEEDMAPS REMOVE BAD REVIEWS AT THE REQUEST OF BUSINESSES OR ADVERTISERS?
Absolutely not. Reviews of all Weedmaps listings are treated the same and any complaints are handled by the Moderation staff. But in some cases, a member of the Weedmaps Moderation staff will remove or edit a review (and will typically email the writer of the review to let them know) if it doesn't follow these guidelines:
Personal attacks, contains profanity, or is blatantly negative or bashing. We can handle strong language, but there's no need for lewdness, addressing other reviews or reviewers, hate speech and other displays of bigotry. Your friends probably know when you're being funny, but the thousands of people who read reviews on Weedmaps.com may not.
Conflicts of interest. Your reviews should be unbiased and objective. They should not mention another advertiser by name. If there's any hint of a conflict, please don't post the review. For example, owners shouldn't sing the praises of their own businesses (doctor, delivery, storefront or brand) or bash their competitors or other business listings and users shouldn't comment on their current or former employers.
Second-hand experiences, hearsay or you’ve never been. For example, you can't give a co-op a bad review because your friend complained about weak buds. Your reviews must be about your personal experiences, not someone else's. If you haven’t been inside a business or tried a product, you can’t accurately rate it, and if you haven’t received a delivery you have nothing to review.
Relevance. Reviews aren't the place for rants about a business' employment practices, political ideologies, or other matters that don't address the core of the normal customer experience.
Plagiarism. Use your own words to tell us about your experience with a local business, but don't just copy something from another website.
Blank reviews. A review without text is like a fish without water.
As business owners know, negative reviews are a normal part of doing business (what company has never had an upset customer?), and you shouldn't be surprised to find an occasional negative review on a business’ page. We encourage business owners to write responses to reviews if they think they are inaccurate or they want to make amends with the reviewer.
Can I Leave Reviews On Weedmaps Under Multiple Accounts?
No. It's not ok to write reviews from multiple accounts for the same business. We delete duplicate user accounts when we see them.
What Makes For A Great Review?
Reviews should be useful and informative because people like you take the time to share thoughtful insights on local marijuana storefronts, deliveries, brands, and doctors’ offices. The best reviews are personal and experiential, and tend to offer helpful suggestions, perhaps even an insider tip or two. The most useful reviews sometimes make mention of unique qualities that make the business special or the type of person who might also like this business. You can now write a review update when you have a new experience to share about a business.
Business Review Policy Disclosure
Reviews are an important feature of Weedmaps.com and we take them very seriously. Reviews (positive or negative) will not be removed simply at the request of Advertisers - reviews are only removed or edited by the Weedmaps Moderation staff if the review is in clear violation of our review policy. If Weedmaps Moderation staff find no evidence of a review violation and determine that the review is in compliance with our policies, then the review will not be removed. Reviews of all listings, regardless of advertising status, are treated the same.
Weedmaps.com and its affiliates (the "Company", “Our” or "We") affirm that we do not perform any due diligence on any information, ownership or content on any of the Company's clients or users. The Company makes no claims as to the authenticity of any third party information appearing on our site. The Company does not endorse, approve, certify, or control third party content and does not guarantee or assume responsibility for the accuracy of content provided by any third party.
Customer Service: 1-844-WEEDMAPS (933-3627)