RMBandit
13 Reviews
Embarc Fontana
Embarc Fontana
Fontana, California
5.0 stars
Embarc Fontana
Embarc Fontana
Fontana, California
Hello, thank you for the 5-star rating! We really appreciate you sharing your experience. If there’s something specific you enjoyed, we’d love to hear about it. It’s always great to know what our guests love. We hope to see you again soon. — The Embarc Team
Official response
Embarc Fontana
Embarc Fontana
Fontana, California
5.0 stars
Great online ordering service. I was in and out within 7 mins with all of my goodies and the staff was very welcoming and their expertise streamlined the process.
5.0 stars
Embarc Fontana
Embarc Fontana
Fontana, California
5.0 stars
Embarc Fontana
Embarc Fontana
Fontana, California
Thank you for sharing your experience with us. We’re happy to hear you enjoyed your visit and that our team made it a positive one. We look forward to seeing you again soon.
Official response
5.0 stars
Embarc Fontana
Embarc Fontana
Fontana, California
5.0 stars
Embarc Fontana
Embarc Fontana
Fontana, California
5.0 stars
Embarc Fontana
Embarc Fontana
Fontana, California
We really appreciate you sharing your experience. It's always great to hear when our guests are enjoying their time with us. Thanks for the positive rating and we hope to see you again soon. The Embarc Team
Official response
Embarc Fontana
Embarc Fontana
Fontana, California
5.0 stars
Embarc Fontana
Embarc Fontana
Fontana, California
We really appreciate you sharing your experience. It's always great to hear when our guests are enjoying their time with us. Thanks for the positive rating and we hope to see you again soon. The Embarc Team
Official response
Captain Jacks
Captain Jacks
San Bernardino, California
1 star

Issue with app/communication errors

Im a repeat customer, had been for many years mostly as a walk in customer but Ive been transitioning to online ordering recently. However with this latest order, the app said it was available for pick up when it wasnt. When I got to asking for my order the bud tender had me verify my order on the receipt before having someone else go in the back for several minutes while the senior staff tried to assuage my mood with friendly banter while the person handling my order was just there. I just gave up from then on, I didnt even notice that they didnt add my usual discount but from their demeanor, it didnt surprise me that it was "forgotten". They didnt even bother to update the status of the order until later that night and the order amount still didnt reflect the final price I paid in person.
Captain Jacks
Captain Jacks
San Bernardino, California
We are so sorry you did not have a good experience in store and with our online ordering system. We would love to speak to you further about what happened. Please give us a call at 909-381-3706 and ask to speak to a manager.
Official response
Embarc Fontana
Embarc Fontana
Fontana, California
5.0 stars