jenngray1977
53 Reviews

Higher Level - Seaside
Seaside, California5.0 stars
Thanks Cody!!๐
The new store is beautiful and very well stocked!! It was great to meet some new staff members, and pick up some great deals today ๐ฅ๐ I love both stores of course, but Seaside looks like a success!!
One Plant Santa Cruz
Santa Cruz, California5.0 stars
I'm so impressed with CHAI๐
I've been a patient for several years now, never has there been any issue. I am just as confused and frustrated by all of the changes our State has made. it sucks, but it's here. I noticed some recent, kind of petty little complaints. Couldn't some of these issues be taken care of with an employee or manager......at the time? Any hoo, I want CHAI to know, (since everything else has been turned upside down) I see and appreciate that you're not changing your mission. The prices, knowledge, compassion...all still there. Thanks for keeping the doors open, and rolling with the punches like all of us.
Patient Care First
Modesto, California5.0 stars
Hey, @honeststonereviews
There is NO room for a racist jackass on Weedmaps ๐ดโ๏ธ
TreeHouse
Soquel, California5.0 stars
@kronikknight
Could you be more petty. There are wonderful people who work there, I've been consistently treated with caring, and kindness. As far as the prices on their medicine, do some research before spouting untuths. The TreeHouse constantly has deals on 1/8's and even half and whole ounces. Even their top shelf is always priced compettivily. And the parking is WAY better than at almost any other dispensary on the coast. Mellow out, pettiness is ridiculous.
TreeHouse
Soquel, California:) Thank you so much for your kind review. Thank you for understanding our growing pains that most all other dispensaries are experiencing. We're happy to hear that Treehouse offers you what you're looking for. Thank you!!
Official response
TreeHouse
Soquel, California5.0 stars
The pre order system works great!
Thanks for remembering me Mitch๐ Whenever I'm there I feel comfortable like everyone knows me......... it's a great feeling. Btw, I LOVE the 10% discount for patients. You've managed to keep my medicine affordable, even with all of the price increases after Jan. 1, and I truely appreciate that. Thank you so much, again a flawless and pleasant transaction ๐โ๏ธ
TreeHouse
Soquel, CaliforniaThank you for your review! We're so glad you enjoy coming by the shop. We'll let Mitch know how awesome he is! Hope to see you again soon!
Official response
One Plant Castroville
Castroville, California5.0 stars
Where's the menu??!!
What happened to the menu? How are we supposed to know what products are in stock?!
TreeHouse
Soquel, California5.0 stars
Treehouse staff is Amazing ๐
THE BEST customer service, and some of the most kind I've ever experienced. Some people can not be made happy. Keep up the good work up there, you all are wonderful.
TreeHouse
Soquel, CaliforniaThanks so much for your kind words! We're so glad you had an amazing experience and we hope to see you again soon!
Official response
TreeHouse
Soquel, California5.0 stars
They ARE NOT the "worst ever"!!
Growing a buisness sometimes comes with ALOT of changes. Give Treehouse a real chance, they are still one of the best dispensaries in all of the Central Coast๐โ๏ธ
TreeHouse
Soquel, CaliforniaThank you so much for your kind review! We're so glad you understand our growing pains and enjoy what we've accomplished so far. We hope to see you again soon!
Official response
TreeHouse
Soquel, California5.0 stars
I'm so grateful ๐
It seems like Treehouse was experiencing some growing pains, but they've worked out the kinks. If you had a less than perfect visit since their expansion, please give them another try. They will do everything they can to make things right again. Thank you to all the crew๐
TreeHouse
Soquel, CaliforniaThank you so much for your review! We're so glad you understand our growing pains and enjoy what we've accomplished so far. We hope to see you again soon!
Official response
TreeHouse
Soquel, California5.0 stars
Thank you Bryce!!
The first morning the new store was opened, I drove to Capitol excited to see it. Of course, it was beautiful....but man was it CHAOS! There was a big misunderstanding, and I left extremely upset. To make a long story shorter, I reached out to Bryce via e-mail,. That awesome human being bent over backwards to help insure I got the medicine I desperately needed. I can't express enough how grateful I am! I went to pick up my stuff, and it was everything I remember. The store is new but the same amazing, wonderful, caring people are there. And some wonderful new people too๐ I'm so happy you're back to being the place I love.
TreeHouse
Soquel, CaliforniaThank you for the feedback Jenny! We appreciate you giving us another shot and are so happy that you had a good experience. Please keep letting us know how we are doing and how we can get better.
Official response
One Plant Castroville
Castroville, California5.0 stars
Corrupt......come on!๐
@masterchief831 Lighten up for real lol! I have been a long time patient of HL as well. I am always treated with compassion, respect and like one of the family. If it's not for you, don't go back. If you're that upset, you have other choices. I love the ALL of the staff, they are the best in the bizโ๏ธ
One Plant Castroville
Castroville, California5.0 stars
You wouldn't be there, except for your patients!
Be nice if you would try to keep that in mindโ๏ธ
TreeHouse
Soquel, California2.6 stars
You've lost a loyal customer!
It's OBVIOUS your move and expansion plan didn't include continuing to put patients first. It's cool, you're it it for the$. I'll take mine to anybody else from now onโ๏ธ
TreeHouse
Soquel, CaliforniaWe will always put patients first 100%. We have not raised our prices from next door and are committed to provide the same value and range of products that our members at Cookie Co expect. As of January 1st there is a 15% Excise Tax on all cannabis goods in addition to 7% Santa Cruz County Cannabis Business Tax and 8.25% State Sales Tax. We are having inventory issues this week and are working around the clock to get items into the system and onto the shelf. If you are willing please shoot me an email and let me more about your experience and why it did not live up to your expectations. Hopefully we can work together and address whatever issues you had when you came and visited. My email is bryce@ourtreehouse.io
Official response
One Plant Santa Cruz
Santa Cruz, California5.0 stars
CHAI STILL CARES ABOUT PATIENTS๐
After doing some research on the second day of recreational sales, I ended my frustrated journey here. Thank you for putting your medical patients first!!!! I am just as confused and frustrated as everyone else....most of these laws are bullshit. Having said that, I was still happy when leaving my favorite collective.
One Plant Castroville
Castroville, California5.0 stars
Happy New Yearโฃ๏ธ
Thank you Kendra, Tyler, and Clair๐๐๐ You all take such good care of me! Happy, and SAFE New Year to the rest of the Higher Level Fam๐๐๐๐๐
One Plant Castroville
Castroville, California5.0 stars
Alex is AWESOME๐
Every time I come by you always give me the best advice! You're such a cool guy๐
TreeHouse
Soquel, California5.0 stars
The Staff๐
Cookie Co. 831 have the most kind, and helpful staff! They ALSO have amazing prices and daily deals. If there is a dispensary who has earned my respect and loyalty it is this one. I appreciate them so much.
One Plant Castroville
Castroville, California5.0 stars
Kendra, Kendra, Kendra๐ผ
You are what all women in your industry should be. Your compassion, caring, and best of all senserity are reasons I keep coming back๐
TreeHouse
Soquel, California5.0 stars
Thanks again Cookie Co. 831๐๐ฅ
If you haven't been to their dispensary yet, tomorrow is a MUST!!!!All of their amazing products are 20% off!!!!! Love them ๐
One Plant Castroville
Castroville, California5.0 stars
At ease about returning
After a previous review I left about an unfortunate situation today, I was contacted via E-Mail and asked to call. While talking to Casey I got the impression that he was sincere, which I appreciate. If there ever is a problem in the future, rest assured it will be handled immediately. I was impressed by the attention I received so quickly, and am glad we could come to a possitive resolution. Higher Level of Care really do CARE deeply for their patients.๐๐โฎ๏ธ