Great people working there

AD416426Castroville, CA

Back on top

3 months ago 1 star no decent products just the main stays. Now 5 star, bumped up the cartridge and flower game carrying some more high end products. Specifically Raw Garden.

burnst28Mountain View / Palo Alto

burnst28 - thank you for taking the time to leave a review. We aim to make your next visit a better experience.

Official response

U guys rock

Thanks Cannabis co..for always treating me right when I go to your guys store... I've been doing customer service for over 10 years and ur crew has it down...Thanks again and well see you guys soon..

408wagonSanta Cruz, CA

Dear valued customer we are so happy to hear of your good experiences at our shop. It is our continuing goal to keep on refining both our customer service, our inventory and value offers. We take both good and critical reviews to heart. Thank you for sharing. See you soon.

Official response

okayy bud

The bud was okay.

captnsaveah0Santa Cruz / Monterey DOCTORS

We apologize that our products did not satisfy your expectations. We have updated many products since your last visit. We hope to see you soon. Thank you for taking the time to leave a review.

Official response

Papa’s herb brand look much burning than years before and less than full fill in it because years was much gold full fill in every flavors when where sellers in bag and in box now less and burn in it with less smell of flavors!

javisgs88888Salinas

Fuck the new place.

New people suck. Miss the old vibe the others had. Last time I buy from the “CHAI” people, rather drive all the way to seaside for the Higher Level location.

Andrew7899Salinas, California

Thanks for leaving us a review, Andrew7899! We are actually pleased to be able to say that all of the great bud tenders that you came to know and appreciate under our previous ownership is the same group of bud tenders staffing our location today! We also have excellent daily deals that you can utilize to get some of the most competitive prices in the area with high-quality customer service. Thanks for taking the time and we hope to see you back in CHAI soon!

Official response

Augh lately

I generally love chai most budtenders are so friendly and are very informative on the products the club carries but my past 2 visits have been disappointing. The Caucasian male with glasses and younger looking female with pig tails dark hair were very stand offish.. they seemed like they didn't want to be there. I asked the male what pre rolls he recommended and all he said was " i don't smoke pre rolls". I hope they change their way of selling. Super discouraging.

vcinnSalinas, California

We are sorry to her your past experiences weren't met by our customer service and product knowledge. We always aim to provide the best information to our guests, especially about products. We can see, we dropped the ball in this situation. We have amazing pre-rolls in right now from Wollem & Clarity 4x $20. Give them a try and see you soon.

Official response

budtenders are not doctors.

I think everybody is missing the point here about cannabis dispensaries and Staffing. These people behind the counter are not professional doctors, or Consultants. These young people are just regular people from the street that got a job selling cannabis and cannabis products. I've been medical since 2014, and things have truly changed. from what I can see the transformation is not good for the medical community because the attention for our med needs are being overlooked now because of recreational. since regulations has changed dispensary shelves are very empty. A lot of companies have gone out of business. all I see now is what you see, is what you get. be grateful you get that. I'm at a loss myself because there is no more Savory edibles that are being sold anymore. everything is very limited, unless you go out of state then you can get your shit. California is in a drought. a cannabis drought.😢

BEBrownOakland

Online

Seeing a lot of reviews about the customer service being bad... order online and you won’t even have to go to the back they’ll cash you out at the check in desk and it’s TONS faster. I hate waiting behind people who don’t know what they’re looking for. This saves a lot of time if you already know what you’re are going to buy. Online ordering is my new best friend 😊

JulianaV_13

Great to have you back!

As a firm believer in the "All happens for a reason", theory, I can certainly say this new location is PERFECT! I was very sad to hear you had closed down, but the new digs suite you well. Literally a one-stop-shop from papers and rigs (in the front area of store), to flower and shatter (you must have prop 215 to gain admittance to back room goodies). Ever more convenient, for those of us who live in Monterey and Marina. Better yet, there's no longer a monopoly on storefront dispensaries in Monterey County(the other place is a rip off)! Who doesnt love those poker chips! Keep on keepin on HLC!

jenideeSacramento South

Much better then the spots in Salinas

Just keep high quality flower at an affordable price and the business will stay!!! DO NOT TURN INTO EAST OF EDEN!!!

TrensettaSalinas

Great review!! Thank you.

Official response

Advertise deals on Weedmaps

The last three times I’ve come into chai Castroville. They have not been able to honor Weedmaps deals today I was told I have to go to their other location to get it honored.

Fiftyfifty5050Marina, CA

Thanks for taking the time to leave us a review, Fiftyfifty5050. We run different deals on different days depending upon the location that you are at. The purpose for this is to ensure that the products you are looking for have the most discount days applied to them. This allows you to take advantage of our many deals without having to wait an entire week for your favorite products to be discounted again. This does mean, however, that you have to make sure that you have selected the correct location when browsing through our menu. We hope that this has cleared up any confusion and we look forward to your next visit to CHAI.

Official response

YESSSSSS!!!

Taxes included. Awesome Flower power here. Was extremely happy to Bloon farms at a phenomenal price. I smoke all day every day and that Gg 4 kicked my arse. more Bloom farms please. Keep.up.the awesome work here peeps.

M1K3Y408Gilroy, CA

Great review!! Thank you for taking the time to review our location.

Official response

Still the best place on earth!

Thank you for always taking the time to take care of what I need. no other club has the vibe that Chai of Castroville has! thanks Tj , Nick, Spencer, Ray, Joe ,Roice , James, Tyler you guys are amazing bud tenders 💕💕

AmandaLeaMonterey

Thank you for your long-standing encouragement of and loyalty to CHAI! The support we receive from our family in the community is the bedrock of CHAI and we really appreciate you taking the time to review us on weedmaps. Thanks again, and, as always, we look forward to your next visit!

Official response

Friendly Service!!

Every time I come here the staff is very friendly starting from receptionist to the bus tenders in the back specially Daniel. Thanks you guys !! Great deals , good selection and great staff!!

stoniieeSanta Cruz / Monterey DOCTORS

Thank you for taking the time to leave us a review, stoniiee! All of our staff work very hard to bring you the best dispensary experience possible and we are sure that Daniel will be very happy to see your recognition of that hard work! Thanks you again, and don't forget to take advantage of our excellent daily deals!

Official response

wait!

so you're telling me as of right now, taxes are not priced out the door anymore??

M1K3Y408Gilroy, CA

Thanks for leaving us a review, M31KY408! While we do have a parking lot available behind the building, we can appreciate that the walk to the front door still might be a little further than you would like to go. Unfortunately, there is not much we can do regarding street parking, but we can try to make your visit to CHAI as comfortable as possible by providing priority access for our disabled patrons as well as making sure that chairs are provided in both the lobby and the budroom. In addition, you can always make use of iheartjane to place your order ahead of time and make your experience at CHAI as convenient as possible. Thanks again and happy smoking!

Official response

Best Place On Earth

One of the best clubs you can go to. They have everything you need. The employee's there are what make it one hell of a place to go. Much Love To Joe Ray ,Nick Tj , Tyler ,Royce, James . Thank you for always taking care of my needs.

AmandaLeaMonterey

Thanks as always, AmandaLea! Our dedicated, return-patients mean so much to us, especially when they take the time to return the love and give shout-outs to the staff that provide them with excellent care. Thanks again and we look forward to your next visit!

Official response

Hidden gem

It's nicely tucked away on the main street of a tiny town. Very clean, very cozy. Staff is great. I'll be back!

Speedy721Campbell / Cupertino

you ain't my momma!

it really burns my butt, when I hear people make these reviews and try to tell people what they need to do, where they need to go. I go where I want to go, just because you had a bad experience, that's on you sweetie. maybe you need to know how to handle people if there's a problem like they say, take it to that person. quit being such a p about it. and if you don't want to come back, I don't think anybody going to cry and miss you. deuces✌.

BEBrownOakland

Thanks Kendra

Thanks for the great help and enthusiasm. And the hug!!! Thanks Kendra and HL

knowledge1422Santa Cruz

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