Slow to restock, zero medical strains, there is only a thc filter and no cbd filter in the search. Ridiculous that they continue not to offer any medical strains, yet claim to be a medical dispensary.

Still bad. Still same problems. Still no medical strains. High prices. It took them two years to respond to an old review on here. Instead of wasting our time telling us to call and email when nobody responds, why don't you just fix the problems? It should be the law that dispensaries that got their start on the backs of medical patients should offer medical strains. Plus, their website has been messed up for months,, and we can't see the percentages for ourselves accurately, and the front staff won't look them up because they say they only have access to the same website we do as customers. What a joke.

As bad as this place was before, it is even worse, now. They don't even order their own merch based on customer preference. Corporate decides what each store should have, and that's that. That's why they never have any idea what they will have or when it will be reordered. Also, the app they're pushing won't even let you log in. So tired of the mediocrity that is the Illinois dispensary scene.

I love these 2mg sweet tarts! The smaller individual dose is convenient for microdosing. You still get 100 mg per package, and this eliminates the need for cutting tablets, which hurts if you have arthritis. They are absolutely delicious. Try the Mint Chill, too!

I went in today for my order. They are still giving medical patients a solid 30% discount, which eats the taxes. Everyone was super nice. The only thing is that last time in July, I was told they do special orders. I never heard back. I asked again today, and a different person at the register hadn't heard of this. They took down my number and said they would call me back. I waited some hours and didn't get a call. No worries, if I waited from the beginning of July to the end of September, I can certainly wait a few more days. ;) Anyway, the whole limbo of will-they-won't-they do a special order is why I rated them a 4 instead of 5. And if you want to know why I was hoping for a special order, I am a medical patient and have specific needs for my migraine treatments, strains the other "medical" dispensaries stopped carrying once recreational cannabis became legal here. It's been a struggle. Be that as it may, C9 is the only place that consistently gets Incredibles Mint Chill tablets.

Sorry guys. I LOVE the Incredibles mints. They are my favorite edible, but these gummies are just gross. The texture is great and they smelled nice, but they tasted like windex. To be fair, most gummies taste like crap. I was just hoping these would be different.

These little mints are great before bed, in a coffee, hanging out playing games with friends. They are convenient and taste great. They are mild for those with chemical sensitivity syndrome. They are 2mg per chewable tablet. The price is nice, as well. You get a LOT of tablets! These are my favorite and everyone should carry them.

After enduring the other two dispensaries in town, I was quite surprised to be treated like a person at C9 I asked questions, and they answered?! I know this should be the bare minimum of customer service, but the competition has set the bar so low it's buried. C9 was a breath of fresh air. I went there for some mints, a product mind you that the other dispensaries stopped carrying ages ago. I was even told at one by one of their cashiers that it was discontinued. As it turns out, it wasn't! C9 has it. I will definitely be going back. The folks at C9 told me they do special orders AND they give a 30% discount to medical card holders. Edited for typos.

Looking through their website, there are 0 flower strains with any CBD listing, nor is there a way to filter for it. That means zero flower for medical patients. Their edibles section is nuts, as it only lists 6 items with CBD when you filter it, but it omits other edibles with CBD. Why do you have to hate on medical patients like this? Smoking or vaping dry herb is a fast way to get pain relief during a flare, yet you abandon the needs of the medical patients that paid you money for years before recreational went legal. Shame on you.

I checked their website's medical menu, and there are zero high CBD low to moderate THC strains anymore. Not only that, but if you go to their filters for flower, your only sliders are for a minimum of 17% THC and a maximum of 1% CBD. I am disgusted with their clear abandon of the medical patients that put them on the map. Sure, they have some edibles with CBD in them, but anyone who smokes or dry herb vapes knows edibles aren't fast acting enough for a pain flare.

They advertised you could request products, except they refuse to answer their emails, and their phone system hangs up on you, automatically. All options in their system are just automated messages that hang up on you. It is literally IMPOSSIBLE to get ahold of anyone short of driving all the way over there. It is ridiculous. It's simply not feasible for patients. Answer your dang phones!

When I asked about special orders, the associate told me that the only way Sunnyside does this is if you give them a good review in Google and then say you wish they carried the product in question in said review. HOW LOW CAN YOU GET? It's not enough you charge patients an arm and a leg? You have to hold patients' meds hostage for good reviews, too?

Checked their online menu, and sure enough, ZERO options for CBD/THC strains. Everything on the menu only lists THC. What are med patients supposed to do? It's ridiculous.

Went online to place an order. I know I said I was done, but after they relocated (not fired) their psychotix, abusive manager, I figured it was safe to return. Surprise, surprise. They are completely out of CBD dominant medical strains, again. Illinois medical cannabis has been abysmal since recreation, and somehow keeps getting worse. 0, and I mean 0 CBD dominant flower. There's not even a 1:1.

It was very busy, being the 1st day of 420 deals. I had to wait in a line to have my ID checked, then had to wait in line at the door to enter the sales floor so I could wait in another line. I am on medical, so this was pretty painful. Only when I was finally at the front of the line did anyone ask if there were patients waiting. I chalked it up to the kids' inexperience. I got my order, was told the amount, paid in cash, and the guy shorted me. I brought it up, and he got annoyed with ME. He said "I usually round but since you said something guess *I'LL* eat the difference." Yeah, kid. You absolutely will. Too lazy to not make change? Didn't even ask first? That is SHADY. Now, the reason for the 2 star rating instead of 1 was everyone else was super nice. However, when I told them what happened, they didn't seem to care too much. Imagine all the other people who didn't notice that he ripped off.

I wrote a review that mentioned how they are unapproachable, refuse to answer questions over the phone but tell you to send in an email, then ignore emails. They posted an "official response" that requested I contact them. I put it to you, how am I supposed to do that when they shut down all avenues of communication? I don't think they read the review, TBH. Let's also talk about their "deals." They have one that gives first-time customers a discount, but what about their long-term customer base? Nope. They respond now, but didn't bother to follow up when their employee rudely singled me out to say I needed a card to be in the building, after having to show it to even enter. Loudly, in front of Everybody. How did I even get in past your double electronic prison buzzer doors then, dude? They are still overpriced, and their medical bud strain selection is pretty ridiculously inadequate.

Still has nothing for medical patients except for a few overpriced pills. Nobody answers email inquiries, but when you call they tell you to email instead. Weird vibe inside, no variety in age of employees. Feels alienating.

They are really nice! They will answer whichever questions you have and take the guesswork out of applications. Definitely go to them!

The staff is nice, especially the woman at the front desk. Let her run the place. Anyway, they ran out of any measure of a decent selection of medical flower long before legalization. I don't get what it is with local dispensaries and lack of low-mid THC and high CBD products. All I could get were some microdosing pills. Yeah, I like them, but there's nothing else! The most baffling thing of all was coming in, card in hand, waiting for my turn at the counter, and then having the manager single me out of everyone inside to say I couldn't be in there without a card. The card I had clearly visible in my hand? The card I had to show to even be let inside? Yeah, he eventually apologized. It just seems weird that patients are being accosted without cause. Lastly, do not ever send in a question via. their email form. They will never read it. Oh well. At least they are still better than NuMed.

After being treated rudely for the nth time, I decided to leave. I only wish it hadn't taken me this long to get fed up with their terrible staff. I honestly wish there was some sort of accountability, but they know they're the only game in town. Once recreational goes into effect, people will have a choice. I can't wait to see them put out of business by real competition.