Bud4bear, thanks for the feedback. We are proud of our deals here at Sierra Well, and we can assure you that we use highly accurate scientific scales to weigh our house flower before packaging. We use the highest quality flower vendors otherwise. Accuracy with regard to weight is the most important element of customer service, and is required by law. We'd like to know more about when you visited, what you purchased, and who you tried to contact before. Please reply to help@sierrawell. Thanks again.

Thank you for your kind review! We appreciate you so much! We look forward to seeing you again. - The SSR Team

Thank you for taking the time to let us know of your experience. We certainly know how frustrating this can be and are sorry you experienced a hiccup with the online menu. We always recommend calling ahead to verify the stock and availability of any product seen online. You can also message us instantly VIA our Google Business page for a quick response. We would never intentionally aim to upset or mislead any customer. We are currently undergoing some changes with how we update our menu and have moved to a new integration system that will manually update our menu. In-time, this should prevent situations like this from happening. We have spent the past couple weeks learning the nuances and annoyances of the software and there may have been a day or two where things were not yet perfect. Unfortunately, it seems you caught us during that time. :( We value every customer, and we look forward to the oppurtunity of earning back your business and your trust.

As marijuana went legal recreationally in the state, the tax on wholesale cannabis jumped up drastically, from 2 percent to 15 percent. Consumers started buying up inventory, decreasing supply and causing dispensaries to up their prices. Sales of medical marijuana are levied a 2% excise tax. The recreational industry will function on a 15% wholesale tax from the cultivator to manufacturer or retailer with an additional 10% added to all retail sales transactions. After costs of administering regulation, enforcement, and research efforts, remaining tax revenues collected on marijuana will be deposited into the State Distributive School Account in the State General Fund. We have great working relationships with our local cultivators, which helps us sometimes negotiate better deals on product where price can fluctuate based on potency and who the distributor is. Another factor is if the dispensary you are shopping at has their own cultivation or not. Since we do not have our own cultivation at this time, it is more difficult to find wiggle room with pricing as we are at the mercy of the cultivators we purchase product from. We sincerely do our very best to ensure our patients and customers get the best deal possible. Hopefully this response was informative and provided you with the "why" behind our pricing. We hope you give us another chance, and thank you for your feedback.

Hey Bud4bear, glad we were able to fix the problem! We're always here for our patients and we apologize for the inconvenience! We'll be looking forward to seeing you again.