Great service to get your ID for tourist in minutes. Nothing is faster and super efficient. Went right after to Bwell and it was awesome.

Sometimes things need to be simple.. and this is it…

Got into PUerto Rico and wanted to try local dispensaries. Island Med in 30minutes got me into Bwell and was able to buy amazing flower and Cannabis products. Without Island Med and Bwell dispensary my Pr trip would have not been the same.

Fui atendido por Denisse trato de calidad y excelencia y muy eficaz al momento de proveer toda la información necesaria y aclaro mis dudas. Solo espero que estén los mismo al año para mi renovación. -Ed

The service was great and fast. I bought their Platinum program and it was the best thing ever. The recommendation was granted in less than 36 hours, the Doctor verified all my information adequately and thoroughly. The Voucher was sent to a Medical Dispensary near my house and was easy to pick up. I recommend using this service 100%.

Servicial ayuda en todo momento del proceso de solicitud. orientación, ayuda. fácil cómodo. Muy buenos.gracias

I was very surprised at how quickly and courteously they handled the process, very good service.

Se hace todo digital, no hay que ir a ningún sitio excepto a buscarla cuando está ready y tardó como 6 semanas. Siempre estuvieron disponibles por teléfono, por email se tardaban en responder pero si lo hacían.

I got my doctor to call within TWO days. I also got my medical card given to me the day I went to the department of health! Didn’t even wait an hour! Overall I got my medical card in a week

Me atendieron muy bien. gracias

Excelente servicio! Saqué la licencia de cannabis medicinal sin problemas. Te hacen las gestiones para que no tengas que ir a la colecturía a sacar sellos ni tener que meterse todo el día en el Depto. de Salud.

Got my Tourist Certificate in 20 minutes and was able to go to BWELL Dispensary. Incredible place in PR.

The team handled all my questions and directed me with my recommendation in 20 minutes to Bwell. Great Dispensary in Old San Juan. Highly recommend their services.

buenos para.renovar pero demoran un poco. si tienes prisa son los que debes contactar.

Se tardaron mas de la cuenta en llamarme para la consulta medica, pero cuando volvi a llamar para reclamar , me atendieron de inmediato.

excelente cominicacion por email. todo el proceso lo realize por internet. pagos recomendacion y todo. se tardo 6 semanas. lo recomiendo

El cargo de imcare que uno no se da cuenta. Cancelas a los 10 dias de ver que es algo adicional y como quiera te cobran, despues de hablar con ellos y aseguràndome que no me iban a cobrar. Y ahora que las cancelaciones pueden tomar hasta 45 dias y que quizas me cobren otra vez pero que me los reembolsan. Se cancelò en marzo 22, llamè en marzo 25 por que no respondian y me cobraron en abril 12 como quiera. En abril 13 hablè con el supervisor Marcos y aùn hoy mayo 2 todavìa no sè si me han cancelado. Ahora para lo de la recomendaciòn mèdica y el voucher pues lo recomiendo son ràpidos pero vean bien los checkmarks que ahì fuè que me clavaron. Uno no sabe lo que es y piensa que el checkmark es para aceptar el cargo para obtener la licensia y luego te das cuenta que era algo adicional. Una tarjeta de descuentos y especiales con los especiales que ya tienen las tiendas...wow increible....y pa colmo no aplica a todas.

El año pasado pague por el paquete mas caro para recibir mi licencia en 72 horas como decía y termino llegando en 2 meses con la licencia física. Tuve que llamarlos una vez a la semana porque no te avisan cuando llega al dispensario. Este año llame y pague por teléfono pero no apareció mi pago (por culpa del empleado) y espere 2 semanas por nada a que me llame el medico. Mi culpa por no estar encima de ellos parece. Luego me cobraron $10 sin mi consentimiento suscribiéndome a IMCARE. Le había dicho que no quería el servicio pero como quiera me suscribieron. Lo mas seguro no soy el único.. Eviten esta compañía.

I requested a cancellation of their IMCARE subscription back in December 13, 2019, via chat where Xiomara notified me that I had to sent an email to cancelaciones@imcarepr.*** and formally requested which I did. A few days pass by and I have not heard back from my cancellation nor confirmation that I was processed. I decided to call on December 17, 2019 at 9:32 AM to my surprise Xiomara was the person that took my call. She asked me if I sent out the email, I said “Yes, I sent it on December 13, 2019 like you told me over chat in which she replied that it should be canceled by Thursday no more than Friday also that I could give them a call if I didn’t heard back via email. After a few days, I ended up calling Monday, December 23, 2019 at 3:35 PM again Xiomara took my call and I said the exact thing that I previously told her on two different occasions (at this point I am aggravated, is it to hard to cancel a subscription?). She got nervous and ended up transferring the call to a supervisor named Roberto which I never requested to speak with a supervisor to begin with. I explained to Roberto that this was my 3rd cancellation attempt and that I needed a confirmation of my cancellation. He confirmed that I will not be charged over and over during the call, that once a cancellation requested was added to their sheet that it automatically canceled all future recurring charges. In addition that I should expect a confirmation email within 30 days. Guess what? I have a charge on my cc for $9.99 from Island Med. I will be taking legal action against them and my bank is already investigating them due to unauthorized use of my cc information. They will be disputing the charge with Island Med

They don’t answer phones or emails. I started the process on 3/21 didn’t get my stuff until late July despite the document waiting since June 8. Very terrible service.