from the moment you walk in they take care of you, and help you understand things. they were super nice too

Great products and staff. Store is smaller and different than the others but it gets the job done.

Great customer service and only place in town that carries transdermal patches 👍

Very nice.

Im glad i picked surterra for my medicinal needs.. they staff is very friendly and courteous and knowledgeable. I love that they deliver to me it really does make it convenient.

Let me tell you this is the absolute worst experience I've ever had in any dispensary let alone in the Tallahassee "wellness center" of Surterra. I spend a great amount of money in this establishment over $1,000 the month of August alone. Several employees at this location have misdispensed my meds on numerous occasions. Jessica Hasapes, Ciara Carr and Dana DiBartolomeo are all horrible employees and should be fired!  A little background: This all started when Ciara Carr forgot to dispense 4 of the 10 products I purchased on Aug. 30th. When I noticed that she was working I asked for the manager and explained what had happened. Dana DiBartolomeo, was the one who was stepped up and stated that I was wrong that she didn't forget that it was a system error.  Then after I get home to check my registry I find that they double dispensed me and moved everything to my oral. After I specifically asked for it to be put under my topical because I use it to make my own salve. I desperately need tho

Only my second visit and I am less than impressed! Staff were sitting around on there phones when I walked in and somewhat dismissive. Wouldn't let me stack discounts like every other dispensary. Ordered three of the Coral Reffer disposables, tender got upset when I asked to check the air bubbles. Let him know that two were significantly lower than the other. He played the same song and dance about the wick... Yada yada yada. Blew thru the first one in about 24 hrs, don't see me retuning.