When I first hit up this spot, looking to grab a pre-roll before hitting the gym across the way, the vibe was kinda mixed. Looked like they were running on a skeleton crew or something, with just one person holding down the fort. So yeah, I ended up cooling my heels for a bit before anyone could help me out. But when I finally got some service, the employee was super nice about the whole wait, tossing apologies left and right. Her chill attitude kind of took the edge off the waiting game for me. Thing is, it was pretty clear she wasn't all that up on the products, kept having to check her iPad for deets. Don't get me wrong, her vibe was all good. Getting that spot-on mix of quick service and solid product knowledge could seriously dial up the whole experience for everyone walking in.