Thank you for your feedback and for giving us a try. We sincerely apologize for the inconvenience you experienced with your order. We recently encountered an issue with our ordering system, and unfortunately, it impacted some customers, including yourself. We’re happy to share that everything should now be back to normal operations. We completely understand your frustration, and we would love the opportunity to make things right. We’d like to invite you back into the store so we can personally assist you and ensure a much better experience. Thank you again for bringing this to our attention. We appreciate your patience and hope to have the chance to earn your trust.