RISE Dispensary Henderson
Dispensary
In-store purchases only
Recreational
Menu not available
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Outstanding but Essence needs to do one thing...
When posting your strains on weedmaps it is extremely important to me that the THC level and terpene levels and types are listed. This would make a smoother transaction to do your research in the comfort of your home and it would much more likely to do online orders ahead of time. We as consumers pay for that info in the cost of the products we buy......So it would nice and not difficult to provide us this information.
bagleyrlHenderson, NV
The Best Staff EVER
Two nights ago I went to the shop to pick up some CBD for my dog because we had to put him down yesterday. When I walked into the shop I was upset and the front desk asked what was wrong. When I told them what was happening they came around - HUGGED me SO HARD and genuinely, and even shared my tears. They showed me real heartfelt love and compassion. I can’t even express how much this interaction meant to me. Your staff has been family to me - treated me with kindness and love - every time I walk in. I just wanted to say thank you and they made a hard time a lot easier.
MarniRayne702Las Vegas - DOCTORS
We are sorry to hear about your recent loss. However, we are glad that our staff was able to comfort you and make your experience less painful! We appreciate the review and we look forward to seeing you again soon.
Official response
Scared
This is my go to these reviews are scaring me please don't let it be true !
lvhottie007Las Vegas
Thanks for the review!!!!
Official response
Very pleased with my visit
I was very pleased with the courteous staff from the time I walked in the door to the time I left. Pop up staff(Mojave) were pleasant as well! But more importantly, my best experience was having Sorayda as my budtender! She was very polite and outgoing! She was very quick with her work, very friendly as well! She will be a great aspect to your store floor.
Sorayda really is amazing! Thank you for the review and we look forward to seeing you again soon!
Official response
Great tree, even better customer service
No denying the marijuana is up to par but had an amazing experience today with this young bud tender Matt, very receptive, smiled and clarified all my questions. I will be back for some amazing deals!
Ticoman20Tucson
We appreciate the review! Matt really is a rockstar! See you soon!
Official response
False Advertising?
Think it's safe to call it that now that we are through the third week in a row of their April deals that aren't available. I don't know why they bothered to put up a buy a CBX eighth and get a CBX preroll for a buck when they have yet to have any of said product in stock. 3 weeks without a single CBX preroll to be found 3 weeks with only 1 or 2 CBX strains, only sativa which don't count anyway. You guys handing out rainchecks to make up for this?
herbteslaIsrael
We apologize for any inconvenience this experience may have caused you and would like to hear more about your recent experience. Our intention is to provide you with a phenomenal customer service experience and considering you didn't have that we're asking you contact brandy@essencevegas.com so we can further resolve this issue. We appreciate your feedback and look forward to hearing from you soon.
Official response
Best budtender Leigh from essence
Leigh from essence henderson is the kindest most knowledgeable budtender. She listens to you and finds the best product for you. She gives great advice on how to properly use the product as well as explain how the products works. Amazing customer service she is my go to for everything budtender. Extremely knowledgeable about everything cannabis.
raijordan11Las Vegas - DOCTORS
raijordan11, thank you so much for your positive feedback and for taking time to leave this review. We adore Leigh as well!! I’m glad to hear you’re happy with your product you purchased from us. Please let us know if there’s anything else we can do for you. We hope to see you again soon. Thanks!
Official response
Great help and great products 🤘🏻
I love Essence Henderson you always find a great sale and great people ! Sierra Was Awesome she helped me find everything I needed and was helpful with her info on all the different brands and flavors of the concentrates. See you all soon. 🤘🏻
We love you too! Sierra definitely is a Rockstar! We appreciate the review, see you soon!
Official response
Wow Knowledgable
Leigh went above and beyond to make my day better. Not only was she knowledgable but she was enjoyable to be around. It was so comforting to know there are still people out there that want you to be happy Thank you Leigh you are truly a 💎 gem Don’t change
Awwe! Thanks for giving Leigh some love...we think she is pretty great too! ;) Thanks for the review!
Official response
Great customer service
I came in and got an 1/8th of dark wizard and I got home smoked some and it tasted a lil gross but I figured “hey it’s the best price for an 1/8th of 24+% THC weed in Vegas maybe it just tastes like that.” But when I pulled out the next nug there was what looked like a hair running through a few of the buds(like it was grown with hair in it) so I immediately called and talked to the receptionist and she called her manager and he/she said to bring it in and swap it out, so that’s what I did. But when the budtender looked at the “hair” it was really just a string that is used to hold the buds up while they grow( for extra support). They took the buds with the fiber in it and gave me the rest of that 1/8th back as well as a new 1/8th that had no trace of fibers in it. I’m very pleased and recommend visiting this location over those shifty dispensaries that are all about$ and have 0 customer service skills. Thanks Essence Cannabis Dispensary! You guys are awesome!
Thanks for your note and thanks for giving us a chance to make it right. :)
Official response
Nice Service
Cheyenne, recommended edibles and she was correct on the info she gave me. Thank you Cheyenne
Cheyenne's one of the best when it comes to making those amazing recommendations. Thanks for the review!!!
Official response
Matt was amazing!!👌🏼🙌🏼
It was my first time in Essence tonight and Matt my bud tender made it so much fun for me! I didn’t have to even think what to get he just asked a few questions and bam he had some stuff to show me! Oh and his smile is amazing! Thanks Matt!! :)🤘🏼
Awesome! Matt is super amazing! We're glad to hear you had such a great time! Thanks for the review!!!
Official response
Essence is the best!
My man Matt knows what he’s talking about! They’re all very knowledgeable and they have great deals!
pcarmell14East Las Vegas / Henderson
We appreciate your feedback! Matt really is superb! See you soon!
Official response
Love it here
I purchased an oil cartridge a few days ago that started malfunctioning about half way through its use. I came in and told an employee by the name of Sorayda. I said I didn’t want a refund, just wanted to inform them of the bad cartridges. She went out of her way to check with her manager, apologized to me about the wait & came back with a brand new oil cartridge FREE of charge!!! SORAYDA, YOU THE REAL MVP!!!! 🙏🏻🙏🏻 This was so refreshing as a customer. It’s nice to know it’s not just about the money. This wonderful person was all pro & made a huge difference in my Christmas Spirit. Thanks again!
We appreciate the feedback and the review! Sorayda really is awesome! See you soon!
Official response
Great service
Matt Browning is a great and hard worker he's always smiling he has great customer service
Thank you for the review! Matt really is spectacular. See you soon!
Official response
Friendly Staff
Matt B was very accommodating, knowledgeable and super nice! If you’re ever in Henderson request Matt to help you find the perfect product for you. He has the prettiest eyes too 👀
Thank you for the review! Matt really is great! We look forward to your future visits with us!
Official response
Matt is amazing! Thank you for the review and we look forward to seeing you again!
Official response
Amazing Budtender
I stopped by Essence on 12.13.18 Chris H was my tender...He was so full of energy and friendly! Another Awesome Experience At Essence *****
Chris really is amazing!! Thank you for the review!
Official response
John is my rock
Hello I’ve never left a review before on here, but I had to acknowledge the fact that I’ve been coming to essence Henderson for about 9 months and John is always there to make sure my anxiety and shakes are not present. He’s always grabbing me water and sitting me down on the chairs. God bless Essence for having such an amazing person I can come to all the time.
Jon really is amazing! Thank you for the review. We appreciate your loyalty and look forward to your next visit!
Official response
The best!!
I've been reading some of the reviews and I have come to the conclusion that there are some people that are not happy if they don't complain about something. I have been coming to Essence for at least 1 1/2 years. Perhaps I'm just lucky, but I come here 2-3 time's a month and I have never been treated with anything but care and politeness. I have also been more than happy with any products I have purchased. Rest assured that I will not listen to any trolls reviews. Thanks for letting me vent and keep up the good work, see you soon.
diceman711East Las Vegas / Henderson
We appreciate your loyalty and it's our absolute pleasure to provide you with a phenomenal customer service experience every time! We look forward to providing you with many more! Thanks for the review!!!
Official response
Details
License information
Storefront
| Pickup
Recreational
Amenities
Accessible
Age minimum
ATM
Curbside pickup
Security
Accepts debit
Store details
Amenities
Accessible
Age minimum
ATM
Curbside pickup
Security
Accepts debit