I purchased an oil cartridge a few days ago that started malfunctioning about half way through its use. I came in and told an employee by the name of Sorayda. I said I didn’t want a refund, just wanted to inform them of the bad cartridges. She went out of her way to check with her manager, apologized to me about the wait & came back with a brand new oil cartridge FREE of charge!!! SORAYDA, YOU THE REAL MVP!!!! 🙏🏻🙏🏻 This was so refreshing as a customer. It’s nice to know it’s not just about the money. This wonderful person was all pro & made a huge difference in my Christmas Spirit. Thanks again!