It is clear that NETA takes pride in all aspects of cannabusiness operations, but their products and individualized patient services are what truly set it apart from the rest of the cannabis industry. Their staff is well trained and friendly. Their deep knowledge base helps to effectively guide patients through the challenges associated with: strain differentiation, consumption methods, applications and more, all with an eye towards identifying just what products work best for each patient’s needs.
NETA’s menu includes several brands of cannabis products that include topicals, edibles, vaporizer products, concentrates, flowers, and more, all in different varieties, potencies, and cannabinoid profiles. As a vertically integrated organization, NETA produces all of their cannabis products at their state-of-the-art cultivation and processing center in Franklin. Independent laboratories test all of NETA’s therapies for potency, pathogens, and other contaminants, so patients can rest assured their medicine is of the highest quality.
NETA accepts both cash and pin-based card transactions at their Northampton and Brookline facilities. They provide discounts to those eligible for their financial hardship program and also offer new patients $49 off their first $50 purchase. Their staff is easily reachable either by phone or through their very active social media presence, where questions are typically answered in less than 24 hours. Access to their facilities is easy with ample parking and handicap accessibility at all locations
NETA proudly operates two retail facilities in Massachusetts: Northampton in the west and Brookline in the Boston metro area. Both are easily accessible via major highways and public transportation. Patients are welcome and encouraged to visit both locations.
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all the staff are really friendly and helpful. very organized. I always feel like I'm making a genuine connection with whoever is helping me. the staff is very knowable about all the products and make excitement recommendations.
I recently became a patient here and the staff is super friendly and definitely pay attention to their clients because they remember all the regulars. The selection is decent, and I have no complaints on quality yet. Today I purchased some different products than flower and it was awesome how much the employee knew about the medicine they sell. I'll definitely continue coming back!
1. Slightly more potent THC producing strains than the rest of them. (Except ATG maybe)
2. Very friendly staff.
3. Big menu!
4. Awesome concentrates.
1. Some strains, especially the CBD producing ones, don't receive the same amount of love as the others. I've gotten a lot of B-grade popcorn nugs.
2. The staff is nice, but CRAZY SLOW.
3. The entrance and exit cause a problem when it's busy, and lines get long.
Overall, definitely worth going back for certain items!
Thanks for taking the time to write this review. We want to respond on the cons in hopes your next visit is a better one.
We are sorry to hear you are not happy with the CBD flower quality. We assure you, our CBD flowers get a lot of love. These are some of the most requested strains and we work hard to deliver the best quality to our patients. Next time you come in, feel free to ask to choose the buds that you wish.
The staff thanks you for the compliments. We also want you to know that we make sure to give every patient the time needed to make an informed purchase. Many patients are new to cannabis and need a little extra time to make their decisions. We do have an Express program - fill out an order form, give it to the staff and they will call you when your order is ready. This gives patients a chance to sit and relax while they wait. The dispensary does have slower days. Visit Monday - Wednesday for shorter lines.
And finally, the entrance. We do have staff and an officer outside the door to let people in and keep the entryway safe. We do our best to have as few patients as possible in the entry at any one time.
We look forward to serving you.
The Team at NETA
This was my first ever dispensary visit, and I could not have chosen a better place. From the employees at the front door, to the second door and the greeter, it was not at all what I had anticipated. I approached with a great deal of anxiety, which was quickly dissipated with just how friendly everybody was. The process was quick and easy, the greeter walked me through everything and made me feel welcome. I had Sara as my budtender, and she was simply amazing with her knowledge of the medicine and the symptoms that they treat. She guided me into making the purchase that I wanted and needed. I may never try another Dispensary as my 1st impression of this facility exceeded my expectations. Helped to that Sara was a cutie.
The atmosphere of this dispensary is awesome! I lie that it is located in an old bank and has been renovated very nicely to keep that old appeal. The products here are excellent and the selection is always good. It is a further drive for me than other dispensaries but always worth the trip. I love that they offer express service for those of us who know what we want and the staff is super friendly and know their stuff.
NETA was great. Not only is the building awesome the staff and organization is pretty incredible. I was Welcomed at the door by a friendly face that helped me to understand how everything works. Waited in line that moved pretty quickly. My budtender was knowledgeable and wanted to help with whatever symptoms I was experiencing. Highly recommend this dispensary. The tincture is amazing and all the medicine is high quality. I will be back.
1 person thought this review was helpful
one of the best dispensaries I've been to. they have wax they have shatter all different strains they weigh and package right in front of you unlike ermont who put it in stupid little numbered cubbies already packed staff is very friendly and helpful They don't care if patients and caregivers are together which it always be allowed because the whole point of a caregiver is so if the patient needs help with getting there or choosing a new strain. But this is not the case at ermont they actually said that they are choosing to no longer serve to me because my patience asked me to help him with a selection and apparently that isn't allowed at ermont so take the trip to neta. Always a great experience
From meeting Kelly outside who checked my ID to having Dej as my budtender and some help from Steven along with many smiling and helpful others this place was extremely welcoming my first time. Very helpful and I loved how I I felt the connection between employees. Great people grow and sell great weed. I bought a kuli vape and got Buddha sister wax and it was an amazing high very chill and I got some ghost train haze in flowers and that was such a euphoric high. Great potency. Also the $50 off your first time was amazing deal.
1 person thought this review was helpful
Super nice place - big, fancy, new, helpful staff, good selection. I received $25 off a $50 purchase for a first timer but I wasn't made aware of the 50-for$1 ($50 of goods for $1); or that MassHealth members get an extra discount, which would have been nice. Make sure to show your MMJ card to the NETA person in the vest outside (if they're there) before going in.