To save money, I place an order for "Harvest Blend" on Wednesdays for pick up on Thursday before 7p for the 15% happy hour discount. On Thursday, 3.15.18 at 6p, I went in to pick-up my order and the male agent said my order was gone because they needed it for other customers. I asked if he filled their orders before or after I placed my order. He laughed and said he wasn't a mind reader and when he sells out, it's out. I reminded him I followed Minerva's policy of reserving ahead. He laughed again and said I need to lighten up bro dude. He acted like this is a recreational dispensary. Without any help from 'bro dude,' I pieced an order together from their leftovers, as much as I could pay for. Check you mission Minerva.
Went into the 4th St. store to purchase a specific vaporizer-after doing major research online (damn things are expensive). Got ignored at the front desk, ignored at the dispensary section. Then, the nice young man from the pipe store noticed me. They did not have my item in stock, but he cheerfully offered to order one for me....for $25 over what every local and online authorized dealer charges. We are a society that loves profit, but seriously?
Let me start out saying that I have been a long time customer of Minerva. I have watched Minerva grow from a tiny dispensary to the multi-location that they have today. I understand that review guidelines state to leave out political ideologies. That is until the business brings in political ideology into their business. Minerva is a not for profit business and exists to serve ALL New Mexico medical cannabis patients. The TShirt has a picture of President Trump with the word Pendejo underneath. I called the 4th Street store and spoke with a manager. She took my concerns to the Sr management and owner, Erik Briones. The response from Erik states that the TShirt is in response to President Trump's federal response to hurricane Maria in 2017. Initial reports blamed President Trump for the slow recovery after Maria. These reports were based upon the rhetoric of the San Juan mayor blaming President Trump for the slow recovery. After the initial media frenzy, It was discovered that the slow recovery was due to the corruption of local officials HOARDING materials!!! This shirt does not best serve patients. It is offensive and Erik has stated that he refuses to remove the TShirt. From Minerva Canna website: "We believe that New Mexico’s medicinal cannabis patients deserve a high-quality medical experience." This t-shir, in my opinion,n falls short of providing the high-quality experience for ALL patients. Erik and Minerva could care less about offending customers and are focussed on partisan politics! Shame on Minerva!!! They have lost a long time customer due to blind hatred of President Trump!!! Disagree with policy but respect the office of the President of the United States.
when u walk in u dnt feel welcome the guy who checks id's is not friendly n thed wait is terrible n cannibis is not good for prices been once or twice n wasnt happy either time I went
First time cannabis patient , the gentleman in the front was extremely nice ! Once the young lady took me back , she wasn’t interested on why I was there, seemed like she wanted to get me in and out! I felt rushed and they herb was dry and considered “seeded” ! Terrible experience
Not my favorite, limited products, worse bud selection in town next to Natural RX (don’t ever go there! Worst staff!) Flimsy packaging on edibles and expensive.
2 people thought this review was helpful
When you are selling this product, and being arrogant enough to charge what you charge; It needs to be better than street buds. One seed removes you from my options. I found three damn seeds in my 1/8th. Buy better cannabis and be WAY more concerned with removing seeds from your FULL PRICE buds. The worst part is that I found the last bean in the very last bowl I had loaded. Was portioning out my meds, now the last dose is useless and I have a headache. Thanks, but I am trying every other dispensary first before circling back.
1 person thought this review was helpful
finally got to visit the 4th Street location and loved this location as well... staff was really friendly, really knowledgeable and helpful... best moonrocks around... really one of my favorite spots, both the 4th Street and the Bern-a-leño locations... high-ly recommended
I've been to both the Albuquerque and Bernalillo stores. I love the Bernalillo store, as the staff is all around great and the vibe is wonderful. I like it that there aren't long waits and they always have what I want in stock. Unlike a lot of dispensaries, Minerva is classy, and provides a comfortable waiting area. I never feel sketchy going in there. The staff is great about answering questions and introducing me to new products and medicine.
I have only been to the bernalillo store... coming from Abiquiu, it's the closest one to me (2 hours away) but I have made the drive just to go to Minerva bernalillo... the staff is awesome, friendly and helpful! Love their loyalty program especially every 3rd visit! one of the staff members remembered me from my 1st visit months ago! Minerva's Saturday special is amazing as well! by far my favorite dispensary!.. highly recommend the moonrocks there as well! 🔥🔥🔥