Name: Dutch Love - Kelowna Springfield
Address: 2121 Springfield Street, Kelowna, BC, V1Y 7X1
Telephone: (250) 860-0076
Price range: $0.89 - $200.89
Rating: 3.2

Prerolls are fire

The negative reviews seem outdated. I've tried two of the $7.82 0.5g prerolls, and they're loud AF. Edison City lights was a sativa dominant roll with notes of citrus lemon, offering a "creeper" high that had me flying about 30 minutes after hitting the joint, after which I lost concept of time. Haven St Cosmic Thunder was an indica that smelled strongly of pine, with that dank OG kush quality. It offered a pleasantly uplifting high that progressed into full-body relaxation after about 20 minutes. All in all, their weed is potent and I'm heading back tomorrow to grab some more.

funkybubblesDowntown Long Beach

Hey funky bubble, we couldn't agree more. We're so glad that you got a chance to enjoy those awesome pre-rolls by Haven st. Stay tuned for more good trips. 😏-TW

Official response

Very friendly and high quality!

staff at hobo are very friendly and knowledgeable, atmosphere feels welcoming and clean! When I bought weed the staff offered great alternatives and helped me find strains that suit me :). people keep complaining about prices but when you check out the government Canada the prices are nearly the same and very much appropriate for the quality that you pay for. some product may be dry but staff usually offer moisture pads to help increase the freshness. people are just picky and trying to throw legalized weed under the bus. please check out the store yourself and decide for yourself! lots of products to choose from and they update it weekly!

Eaidin

Hi Eaidin, thanks so much for all the positive feedback. We do our best to offer competitive pricing to ensure that everyone can find the product that's best suited for themselves. As we have no oversight on packaging we are noticing lots of improvements weekly. Cant wait to have you back in the store to try out something new! 😎-TW

Official response

Favourite cannabis store

Awesome staff, super knowledgeable and friendly. Awesome layout, easy to navigate, and great selection of bud from lower priced to high end.

Mackenziesatter

Hey, thanks so much for all this awesome feedback! Your kind words are appreciated. 🤩-TW

Official response

Awesome store

Very bright and clean. Staff very helpful. Tasty product 😁

Cvanbrug

So glad you enjoy! 😋-TW

Official response

Great selection

Nice and bright store with lots of product out to view. Quick service with lots of helpful staff.

PullMyFinger

Thanks friend. -TW

Official response

Great store

Loved the new store. Helpful staff and the way they have the products broken up into 5 categories is a great way for new people to know what they are looking to get out of the herbs. Can’t wait to see what is to come.

iceman42

Thanks for this iceman, we wanted to create an easy way for all to navigate which direction they wanted their cannabis experience to head in. Cant wait to have you back in store to check out all the new products we have in stock. 🔥-TW

Official response

Maya and Marisa

Came in today to stock up for a camping trip and Marisa was helping me while I overheard Maya helping the women beside myself. Their knowledge, professionalism and extreme kindness really stood out to me. Having worked in the retail business myself I know how important customer service is and these two honestly nailed it. I was struggling with my bank account a bunch while trying to pay for my things and Marisa was so so patient and understanding, it really meant a lot. These two girls deserve a raise! I couldn’t be happier with the products recommended! Every time I come in the staff and recommendations are awesome, big thanks to everyone at Dutch Love for always making my visits so pleasant!

MikaylaPezKelowna / Vernon

Great service

Super friendly and knowledgeable. I’m in healthcare working here temporarily and found the folks here very helpful. Friendly service from pretty faces. Good recipe

scrotumface

Hi! So glad to hear that you enjoyed your time spent in store, appreciate all the kind remarks. We are always growing and in hopes that there is another location of ours by yourself to cater to all your cannabis needs. 😎-TW

Official response

Such an amazing store

Such a beautiful interior! definetly the most aesthetically pleasing cannabis store ive been to. The employees were so helpful but not too pushy loved all the in depth infor i could get from the staff. Will definitely be back cant say anything bad about this shop!

squid1999420

Hey Squid, so wonderful to hear that you had such a great time in store. Cant wait to see you again. -TW

Official response

Beautiful store, Horrible customer service

Not welcoming. Smile, say hello to people this store just makes me uncomfortable it’s like they got the crew from mean girls and gave them jobs.

BooxerMerritt

Well this is disheartening to hear, we never want to make our customers feel unwelcome. Appreciate the feedback, we will be following up with the store directly. if you happen to stop by again we hope to hear that you are greeted with a happy face. -TW

Official response

Hexo Device does not work properly

I purchased the Elixir CDB Oral Spray and when I try to spray the oil pours out around the edges rather than spraying properly. Perhaps I do not any enough strength to push down hard enough on the nozzle? The store will not refund so I can try a different device and the Rep for Hexo refuses to do anything about the problem. As a senior citizen, I can’t afford to be wasting over $100 on a device that doesn’t work. Very poor service provided by the store and the device Rep.

Hobouser

Hey, we understand how frustrating the return process is on both our ends and the LP's. Especially for the customer this can be extremely unnerving, as there are several steps each party has to take in order to go about processing a refund or exchange. These steps are becoming increasingly easier as time has gone on, we are in hopes that we can rectify future issues with no complications. -TW

Official response

Check all product before leaving the store.

Worse place ever. Open all sealed anything before leaving the store!!!!!!!!!! If a container is empty which can happen especially since packaged in ontario, so they would not actually know. They wont rectify the problem. Out 35 and no pot. Thank you, I understand if it was more then just an eighth. Social media has been told and will keep being told

Jenriess80

Hey, as we have no oversight on packaging it can be tricky when having to go about refunding a product. The LP's information is provided on the product and contains contact information so you are able to reach out to the producer about the discrepancy. -TW

Official response

Not good

Horrible Cannabis! Very dry and a year old! Would not suggest going here ever again. Indigenous bloom 100% better

alicia1998

Hey Alicia, we have noticed a ton of improvements recently regarding packaging dates. Hopefully you'll stop by to give us another chance and check out some new options. -TW

Official response

Worst dispensary experience in Kelowna

The worst customer experience ever. Staff are rude and inexperienced. Last time I went there, they tried to ID my passengers in my car, who DID NOT come inside or even leave the car. Ignore the fact we are all legal adults, why would anyone who did not enter or look at the god damn building have to show id? Are people not allowed to stop in if they have passengers? What about parents looking for smoke, who just picked their kids up from school, are you gonna deny everyone who has a passenger? Will never be coming back and I could never recommend Dutch love to anyone. If you’re near the mall and need some smoke, walk an extra 5 minutes and go literally anywhere but here.

ExplicitlivingDowntown Vancouver

GO ANYWHERE ELSE

This place sucks. Overpriced

Gk161616Kelowna / Vernon

not premium bud... overpriced

dry horrible quality buds .. way overpriced .

shatterqueen94

Hi shatterqueen, thanks for the feedback. As everything comes pre-packaged we have noticed a dramatic improvement over the last little while with flower that has been packaged more recently. Our staff will be more than happy to assist you when picking out a product to ensure that you are getting something that you enjoy. We have a wide range of product and pricing, dependant on the consumers needs. Hopefully you'll be able to find the one that's right for you. -TW

Official response

overpriced and dried out

the sales people knew next to nothing and then told me about the shape of the bud not what it does or how it will make me feel. Id quitting as legal weed is a failure.

nogoodweed

Hey, it's unfortunate to hear that this is the impression we have left you. Our bud tenders all go through several training sessions to ensure that they are capable of assisting our guests. If you feel as though you would like to touch on your experience more you are welcome to shoot us an email to hello@hobo.ca, we appreciate all feedback. -TW

Official response

Details

License information

Storefront | Pickup

2121 Springfield Street, Kelowna, BC V1Y 7X1

Recreational

Amenities

Accessible

Age minimum

Security

Introduction

Have a good trip.

About us

Our aim is to make the cannabis buying experience disarming, compassionate and human. We’re calling bullshit on the stigma. Mother Earth put this good plant here with purpose—let us introduce you to a few of them.