Hobouser
1 Reviews

Dutch Love - Kelowna Springfield
Kelowna, BC1 star
Hexo Device does not work properly
I purchased the Elixir CDB Oral Spray and when I try to spray the oil pours out around the edges rather than spraying properly. Perhaps I do not any enough strength to push down hard enough on the nozzle? The store will not refund so I can try a different device and the Rep for Hexo refuses to do anything about the problem. As a senior citizen, I can’t afford to be wasting over $100 on a device that doesn’t work. Very poor service provided by the store and the device Rep.
Dutch Love - Kelowna Springfield
Kelowna, BCHey, we understand how frustrating the return process is on both our ends and the LP's. Especially for the customer this can be extremely unnerving, as there are several steps each party has to take in order to go about processing a refund or exchange. These steps are becoming increasingly easier as time has gone on, we are in hopes that we can rectify future issues with no complications. -TW
Official response