We're sorry to hear about your experience with our delivery service. We understand your concern regarding the tip and take feedback like this seriously. We'd appreciate the opportunity to look into what happened and clarify the situation. Please reach out to our team directly with the details of your order so we can investigate and address your concerns.

Thank you for the 5-star rating! We appreciate your support of Tropicanna and are glad you had a great experience. If there’s anything specific you enjoyed or any feedback you’d like to share, we’d love to hear it. We look forward to welcoming you back for another exceptional visit!