Terrible experience from start to finish. I spent hours placing and waiting on an expensive delivery order, only to receive a brief and rude phone call informing me that my order would not be delivered. At no point during the ordering process was I given the information that apparently prevented delivery, so this situation could have been avoided entirely with proper communication. What was most disappointing wasn’t even the cancellation itself, but the complete lack of customer service. There was no apology, no explanation, no attempt to help, and no effort to make things right. As a first-time customer, this was enough to ensure I won’t be returning. I had planned on visiting the store in person, but after how I was treated, I can’t recommend this business to anyone.