High there, we take your concern very seriously. Our dispensary never adds tips automatically as all gratuities must be manually entered and confirmed by the customer at checkout. It’s possible there was a misunderstanding or system error, and we’d like to review your transaction to make it right. Please reach out to us directly at (707)561-0716 or skye.usbloom@gmail.com so we can look into it right away. Transparency and honesty are extremely important to us at US Bloom. Skye