stopped by here today and had a great experience, excellent quality, great staff, all around amazing experience.

*HTO wants to make me the bad guy here? Why did it take 48 minutes after my order to mention the new fees? Update: As you will see by their response HTO admits that they only tried to "educate me" about their new fees after order was made and only when I complained. INCLUDED TAX has been the way of legal tax entitities from colorado to washington. Why not adjust pricing on board or say at 1st text WE'VE CHANGED OUR PRICING. I have no problem paying proper taxes, my issue was that they waited for me to say something before they mentioned the NEW TAX. I've been a member of this community for 20 years, this is my first 1 star review. HTO implemented a LARGE TAX on their product, but never said a word to me until driver was out for delivery. This could have been easily remedied by 1. CHANGING THEIR PRICES ON MENU 2. MENTIONING IT 1ST THING WHEN I TEXT not after 6 other texts about product and eta. 3. PUTTING A BANNER UP ON THEIR MENU There are plenty of other delivery services.

This place has become the corporate shop. Don't get me wrong, they're clean, safe and stocked. Just very corporate, little flexibility on their own deals. You can only use this on this, that on that, FTP deals only on 1/8ths, can only use your Frequent buyer points $5 at a time. This is a good place for the nickle and dime patient, higherend clientele will feel a little underwhelmed.