I loved this place and had so many positive experiences in the last 6 years since moving to the area. Until today. They just informed me that in the beginning of 2020, they moved to a new record keeping system, and deleted my complete medical history that I had signed over to them. Over 20 years of medical records gone, just like that. As a disabled person, I often worry about when or if I will need to stop working/become unable to provide for myself- hopefully it's not any time in the near future because I'll need to re-establish those issues with a new doctor because they've cleared the majority of the recorded history. Their receptionist Jennifer did not show any empathy or remorse over what is arguably the most critical function of a medical office assistant- keeping track of records.