Hello shayfitzgerald30, thank you for bringing this to our attention. We are terribly sorry that you had this experience with us. As for the problem with one of our staff members, please, if possible, reach out to us via email at Satisfaction@ReefDispensaries.com. This is something that no one should experience when visiting Reef and we want to make sure we make it right. Again, thank you for the feedback and for bringing this to our attention, hopefully we get another chance to serve you in the future.