paulwasthere
8 Reviews

Embarc Fontana
Fontana, California1 star
This pen was a disaster. It worked WORSE then PLATINUM DUBS. I got through 1 session with this cart and then left. I was horribly shocked when I came back to a FOUL smelling BURNT smell of THC and an almost empty cart. I looked at my pen and it wasnt on but somehow short circuited with THIS SPECIFIC CART. I used a different brand and it was perfectly FINE. MICRO GREEN has NEVER HAD THIS PROBLEM. I would return this crap but management has never honored their side of the return policy because they always say "you have to have the original receipt"...but then whats the point of you having a POS SYSTEM! I have also seen more then several people get into arguments over the return policy as well. QA of their products is going out the window and they ruined the store 3 times now with redesigns. Catalyst is slated to open in North Fontana in the next few months. I will be switching when they open as I will now have choices for dispensaries.
Embarc Fontana
Fontana, CaliforniaWe’re sorry to hear about your experience and understand how frustrating it must have been to have issues with your cartridge, especially when it resulted in product loss. We also recognize your concerns regarding the return process and appreciate you taking the time to share this detailed feedback. Providing quality products and a positive customer experience is important to us, and we regret that we fell short of your expectations. We would appreciate the opportunity to learn more about your experience and address your concerns directly. Please feel free to contact us at gm-fontana@goembarc.com so we can discuss this further. Thank you for bringing this to our attention.
Official response
1 star
Note to self. Avoid. Do not buy again.
This order was absolute trash because the Dabwoods Vape Pen was a 3rd rate cartridge with poor quality control. A 1 gram cartridge lasted only 1 day. It immediately started clogging the inner chamber and was leaking abnormal amounts of vape juice. I got to say, getting a tongue full of vape juice is terrible for getting out and ruins your taste buds for the whole day. Do not buy dabwoods, the cheaper vape pens perform and work better. After coming here for over a year, this is my first failed vape pen.
Embarc Fontana
Fontana, California5.0 stars
I'm a regular here. Staff are fine. This order was absolute trash because the Dabwoods Vape Pen was a 3rd rate cartridge with poor quality control.
Embarc Fontana
Fontana, CaliforniaHi, thank you for being a regular customer and for sharing your honest feedback. We’re sorry to hear this order did not meet your expectations, especially with the Dabwoods vape pen experience you described. We understand how frustrating that can be. We appreciate you bringing the quality concern to our attention, and we’ll be sure to share this feedback with our team for review. Please feel free to contact us directly at talvarado@goembarc.com with more details about your purchase so we can look into this further and help make things right. Your continued support means a lot to us, and we appreciate the opportunity to improve.
Official response
Embarc Fontana
Fontana, California3.0 stars
Prices have gone up here. They used to have pretty good deals that matched stiiizy or were 2$ more but those deals are gone these days. 12$-14$ carts before taxes become 15-18$ easily. Since they now start at 15$, it's usually 20$ after taxes. Staff is 50/50. Security is nice but some of the bud tenders have been having nothing but bad days lately. Btw. Thanks for the coffee that one time. +1 star for hooking me up with coffee that one morning I can get more product for 20$ somewhere else. Before it was almost even but now it's not economical.
Embarc Fontana
Fontana, CaliforniaThank you for taking the time to share this detailed feedback — we really appreciate it. We understand prices can vary, and while we can’t control taxes, we do work hard to stay competitive and offer options for all budgets. It also sounds like our team may have missed the mark during your last visit, and I’m sorry about that. We’ll address this internally to ensure a better experience moving forward. Glad you enjoyed the coffee that morning — we love being able to brighten someone’s day. Be sure to check out our online menu for upcoming specials and deals.
Official response
Embarc Fontana
Fontana, California5.0 stars
Reliable store. Sometimes they run out on my favorite brand but usually have a backup brand or two that are the exact same price.
Embarc Fontana
Fontana, CaliforniaThank you for sharing your experience! We’re glad to hear you find our store reliable and appreciate the variety of options we keep in stock. We do our best to make sure there’s always a great alternative available when certain favorites sell out. We look forward to seeing you again soon — hopefully with your go-to brand back on the shelves!
Official response
ASHE Society - San Bernardino
San Bernardino, California1 star
Bait and switch on the pricing advertised on WeedMaps vs. what was charged in person. They will list a deal on all their products on weedmaps as participating in a deal, then they will change the price to reflect what is on sale. They hide behind "terms and services in the promo" but the images have a font size of 8 so good luck reading em!
ASHE Society - San Bernardino
San Bernardino, Californiahank you for sharing your concerns. We’re sorry to hear about your experience with the pricing discrepancy between WeedMaps and in-store charges. We strive for transparency in all our promotions and pricing, and we understand how frustrating unclear terms can be. Our promotional terms are meant to clarify eligibility and conditions, but we appreciate your feedback about their visibility — we’ll work on making them easier to read and understand. If you’d be open to it, please reach out to us directly so we can review your specific order and address any issues. We value your trust and want to ensure you have a positive experience with us moving forward. — The ASHE Society Team
Official response
Embarc Fontana
Fontana, California5.0 stars
Embarc Fontana
Fontana, CaliforniaWe really appreciate you sharing your experience. It's always great to hear when our guests are enjoying their time with us. Thanks for the positive rating and we hope to see you again soon. The Embarc Team
Official response