After patiently waiting for my turn over the phone, the lady just hung up on me after telling her I was going to cancel my order, due to the fact that it wasn't going to be delivered until the next day. It should say it in the website that orders after 9pm will be delivered the next day. Instead it says it on the record message when you call. I've never purchased from this store, will never. Essence is the best still. And I'll continue giving them business every week.

Sasha, awesome service ma'am! Essence, good job finding Sasha! 👍👍

I recently went in to bring back a faulty product and met Gabbi. She went to show this item and not 3 min. later came back and took care of the problem. That's why for you ppl out there...I've been coming to this fine establishment since day one of opening. Local or visitor you should shop there. Help is superb!

BEST STAFF you'll find anywhere, any dispensary! Thanks Ivan! Recommended the butter maker! Nice to see other familiar faces still there, thanks! Keep up the good work!

Met Soloman finally after since opening..Cool cat!!!

From Upside down David to Zulema, Rafa, Marcus, and others (sorry sometimers kicks in...lol) to up front and security, awesome crew!!! Been seeing you since opening. More power to you! Keep up the awesome work! Merry X'mas to ALL!!!

Christopher and Paul? Well, I can't say enough about these two 5 Star staffs!

Met Renee! Thank you for your recommendations! And seeing Quan is always cool!

Went to the Apothecary Shoppe, fancy wear, fancy furniture. Unfortunately, looks are on the surface. Service wasn't even close to the Essence experience.

Met more cool staff, Lori and Amber, very nice gals. Thank you guys. Keep bringing in the wonderful ppl!

Just met 2 other staff members! Cool as heck! Janero and Austin! Keep up the good work guys! Shout out to everyone else! Peace!!!

As usual everyone is helpful. Thank you to Tiffany who accepted my disp. vape pen that was faulty and leaking. Shout out to Quan, Dave, Andrew, Remon and others.

AAA!!! For Essence West! Quan was very helpful and knowledgeable! He recommended strains and concentrates that for sure would get me high due to my high tolerance and bad receptors. Thanks Quan!!!