this place is very professional and very helpful with knowledgeable doctors and staff. you have the option of choosing to go into the office or to do it online from the comfort of your own home. they have been in business well over 15 years and are recognized by local law enforcement as well as DEA. walk-ins are always welcome depending on the availability of staff. they're open Mondays Wednesdays and Fridays from 3:30 to 5:30 as well as Saturdays from 11 a.m. to 1 p.m. I would recommend that anybody go here. the business is well established unlike other doctors that are just popping up and then leaving with no trace and leaving their patients with nowhere to turn to. as for the intrusive questions, what do you expect? You are visiting a legitimate doctor that is established. Just because you are going for a medical marijuana license does not mean that your other health history is irrelevant. if you are looking for something less intrusive than maybe you should just stay recreational

so what exactly is a defective product? shitty flower? or your defective service as a dispensary. I have stopped going here due to the shitty customer service, and the BAIT AND SWTICH that people talk about. I have dropped more than enough money on them since I have moved back to California in May. The first couple times were awesome, no complaints. Then after a couple times, everything went down hill fast. The website would not be updated, so when you order a product online and get there to pick it up they are mysteriously out of the product they advertise they have online. Okay fine whatever. Then we get into the fact that they were out of most cartridges for over a month and kept telling me they were getting them in next week, a month later is not next week. Several times when I tried to call and place my order online, the phone would ring and ring and ring until someone would pick up the other end and hang up. If the phone doesnt ring and ring its because its busy, typically for about two hours straight, or until you give up calling. What business has only one phone line especially one that is so busy? Doesnt make sense to me. So you call for two hours, get hung up on three or four times, but the others time its rings busy? Sounds like the staff is to lazy or overwhelmed to do their job. Get people in there that can handle it! Then we move to the time when I decided to drive down there, I live over an hour away. I get down there and order 4 1/8ths. I figured I would give them a shot after the weed being shotty two times in a row after it had been straight fire many times before that and the fact they cant answer their phones and have shitty customer service as I have said before. After paying for my medicine, I got more than 30 minutes away and something told me to check my bag. I was missing an 1/8th, the most expensive one that I had chosen. I immediatly turned around and began calling. It wasnt until I was about 2 minutes away from them that they answered the phone. I explained what the issue was and the girl immediatly apologized and asked me to hold so she could figure out how to resolved the problem. They did tell me to come in and get my missing product. When I got there, I told them they should give me a percentage off seeing as I had to turn around at no fault of mine in over 100 degree weather when I live over an hour away, mind you my car has no air conditioning. The budtender went and asked the manager what they could do, they couldnt do anything the manager said. Only thing they could do was offer me a free shirt. They didnt even ask my size, they just gave me a shirt and expected me to be able to fit it. I have been a customer service manager and representative for over 13+ years. This place and their customer service is a JOKE. I know the customer is not always right, but compensate where it needs to be compensated and keep your customers coming back. They really are not in it for that PATIENTS