I contacted Compassionate Health Options via the website and set up my appointment and paid onlilne. All seemed to go smoothly as far as setting up the appointment. The time for the appointment came and Dr. Barth was 20 minutes late to the video conference. As soon as we introduced each of ourselves, her phone rang and she had to schedule someone for an appointment during our appointment! I know they have an answering machine because I've used it, so why did she have to take a call during a screening? Very rude business tactics. She accepted my renewal and told me that it would be 10 min and I would have the recommendation in my e-mail. This was 9 days ago and I have called multiple times to get my recommendation via email and left messages with no response. I have even emailed the contact link without luck. This doctor and her company will take your money, but good luck getting what you paid for!