We're sorry to hear about your experience, especially as a long-time customer. We understand how frustrating it must have been to have issues with previous pickup orders and then feel disrespected during this visit. The comments made to you were not the level of customer service we expect from our team. We appreciate you bringing this to our attention and will make sure your feedback is shared with the appropriate team. Thank you for being a longtime Catalyst customer and for giving us the opportunity to improve.

Thank you for your feedback. We're glad to hear you were happy to see the Coastal Sun discount return and that it helped with your budget. We also understand how disappointing it is when your favorite products are no longer available. We appreciate you sharing your thoughts and hope to continue offering great deals and products you'll enjoy.

Thank you for the great review! We're happy to hear you were able to find the products you were looking for at a reasonable price. Providing quality products and great value is something we work hard to deliver every day. We truly appreciate your support and look forward to seeing you again at Catalyst!

Thank you for the awesome feedback! We love hearing that you found everything you needed—and even scored some great glass pieces too. We appreciate you stopping by and hope to keep bringing you that same solid selection every time. See you again soon!

Thank you for the 5-star rating—we really appreciate the love! We’re all about delivering top-quality products and great deals to our community. If there’s something specific you liked or enjoyed during your visit, we’d love to hear about it. Your support means a lot to us, and we look forward to welcoming you back soon! — Catalyst

Thank you for the great review! We’re happy we’ve been able to help you find it when it’s available, and we appreciate your support. Looking forward to helping you out again on your next visit!

Thank you for sharing such a heartfelt review. We are so glad to hear that the GMO Cookies is providing you with that much-needed relief and a great taste to match! It definitely is a popular one that goes fast, so we're happy you were able to grab some. We'll keep doing our best to keep your favorites in stock!

You are very welcome! We are so glad to hear that you had a good experience with us. Thank you for taking the time to leave a review—we hope to see you again soon!