MikeG420life
17 Reviews
RISE Dispensary Henderson
Henderson, Nevada1 star
28 minute wait for on line pickup
I would like to know what is the purpose of doing online pick up if you have to come in the store and wait literally 30 minutes, then last week picked up a eith of Wi Fi OG That was by green way medical. It was completely dry old and no potency whatsoever, which Iβve never purchased a Greenway medical strain and it was completely dry and garbage.
RISE Dispensary Henderson
Henderson, Nevada1 star
Horrible selection of Indica Flower
For the past three months the Indica premium and top shelf has not been stocked or anything added to it then on the $25 eighths selection there has not been one selection of Indica for over two months. There are too many dispensaries in Las Vegas to deal with this selection. Iβve giving you three months essence I give up on you completely.
RISE Dispensary Henderson
Henderson, NevadaHello - We're really sorry to hear this and would love the opportunity to talk to you and possibly get some more insight into some of the things you mentioned in your message. We want to ensure that you are getting everything you want out of your experiences with us, so any other information would be great. Please feel free to email us at marketing@essencevegas.com
Official response
RISE Dispensary Henderson
Henderson, Nevada1 star
unprofessional
Asked for Cody the manager, to tell him about a purchase I made a few days ago. He was rude, not helpful at all. Basically told me that I was the only one to complain. Beyond disappointed with the unprofessional attitude from a manager. Keep in mind, I visit the Henderson location 4-5 times a week, and he could careless πππππππ
RISE Dispensary Henderson
Henderson, NevadaWe're sorry to hear about this. Please send us an email with these details and any additional info you want to share. We would be more than happy to look into this for you. Marketing@essencevegas.com
Official response
Nevada Made Marijuana - Henderson
Henderson, Nevada1 star
Waiting 45 minutes is not acceptable
Waiting in a lobby for 45 minutes while they let every online order go ahead of you. Absolutely horrible customer service policy. There is no reason to wait this long, itβs 1 pm ππππππππππππππππand Iβll pass on ever waiting this long again. Just go somewhere else-Tust Me
Nevada Made Marijuana - Henderson
Henderson, NevadaMikeG420life, thanks for your review. We apologize for the longer than normal wait time. We're SUPER SLAMMING for the 4-20 weekend! Plus, we've got some awesome specials going today and we dropped a few new products too. So, we're just plain busy and hope you'll forgive us. As for the online order system, we've tried it both ways and this is by far the best method for decreasing wait times. These orders go fast and if we delayed them, that delay would transfer to much longer wait times in the lobby. We highly recommend you place your orders online so you too can be in and out quick! We've had a rocky history lol. You've left us five-star and one-star reviews in the past. Hopefully we'll earn those five stars again next time!
Official response
RISE Dispensary Henderson
Henderson, Nevada1 star
Place is a scam
Iβve gone to dispensary 15 times in the past two months never received any reward points for any of my visits employee actually showed me the computer screen where it said zero reward points for my past 15 visits any credit my account $1.60 I will absolutely never ever come to dispensary ever again and I recommend that nobody comes here because the place is a scam.And their desert growing farm strains are the worst and least potent strains of any dispensary in Las Vegas and that is an absolute fact Iβve been smoking marijuana for 30 yearsππππ
RISE Dispensary Henderson
Henderson, NevadaOh no MikeG420life, if you're experience issues with your point accumulation please email brandy@essencevegas.com. We sincerely apologize for any inconvenience this experience may have caused and would like to resolve the issue immediately. Thanks for the feedback and we look forward to hearing from you soon.
Official response
RISE Dispensary Henderson
Henderson, Nevada1 star
The most unprofessional dispensary in Las Vegas
Letβs start this review by saying I just waited 45 minutes at 10 oβclock in the morning on a Sunday because the place is understaffed and beyond unprofessional when the employee see a line creating they go hide in the back making everybody wait an extensive amount of time for absolutely no reason.Ive actually had a ex -co worker from essence tell me this for a fact. This place defeats the whole purpose of going into a dispensary so example if you have stress and anxiety get prepared to have more stress and more anxiety by going to an unprofessional place in waiting extensive amounts of time literally any day the week anytime I think Iβve actually learned my lesson and would never recommend this place to any person , And the kicker is another factor is there the only dispensary Las Vegas to raise the prices fact
RISE Dispensary Henderson
Henderson, NevadaWe apologize for any inconvenience this experience may have caused you for it's our intention to provide you with the best quality products at the most affordable prices. Considering you didn't have this experience we'd like to hear more about your recent experience therefore asking you email brandy@essencevegas.com. We greatly appreciate your feedback and look forward to hearing from you soon.
Official response
RISE Dispensary Henderson
Henderson, Nevada5.0 stars
Great Service
Matt was very friendly and knowledgeable. ππ
RISE Dispensary Henderson
Henderson, NevadaMatt is amazing! Thank you for the review and we look forward to seeing you again!
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RISE Dispensary Henderson
Henderson, Nevada2.0 stars
Once again lol
The 5th day in a row, I come in just at opening. Walk in look at the menu- once again Adonis is listed. The gentleman that helped me says, we donβt have it. Even though itβs on the menu in the store and on Weedmaps. ππππππβοΈ
RISE Dispensary Henderson
Henderson, NevadaWe apologize for any inconvenience this experience may have caused you. We'd like to rectify this situation more than anything therefore asking you to contact brandy@essencevegas.com We appreciate your feedback and thanks for the review.
Official response
Nevada Made Marijuana - Henderson
Henderson, Nevada3.2 stars
Horrible selection of flower
Very low grade dry flower, no matter what strain of Kabunky you get- I promise you will be disappointed π
Nevada Made Marijuana - Henderson
Henderson, NevadaWe apologize for your dissatisfaction and we hope we can better assist you in the future :)
Official response
Nevada Made Marijuana - Henderson
Henderson, Nevada5.0 stars
π Great Customer service!
Came in today, and was lucky π enough to have the pleasure of having Deborah help me. She was very friendly and very helpful πΈ.
Planet 13
Las Vegas, Nevada5.0 stars
Awesome place π
Always come in , great place with the best flowers. David was very friendly and professional!
Planet 13
Las Vegas, NevadaThank you for your continued business, I will let David know your kind words.
Official response
Nevada Made Marijuana - Henderson
Henderson, Nevada3.6 stars
No pre rolls in a month
Used to be my favorite dispensary, but it has been a month since they have stocked the pre rolls . Very disappointed ππππππ!
Nevada Made Marijuana - Henderson
Henderson, Nevada5.0 stars
Awesome π
Just came in tonight to try a new strain, and Yosshi made a excellent recommendation π
RISE Dispensary Henderson
Henderson, Nevada5.0 stars
Of the up most importance, definitely captures the
As soon as you walk in you are greeted with the most friendly staff ππΊπΈ, then the experience starts immediately upon opening the door. The smell is so wonderful and powerful of the store. Short lines, everything in eyes view. Best selection of any dispensary in Las Vegas. Gives locals 10 percent offππΊπΈ, and always has specials with the cheapest Pre rolls in town. Capture the True essence of Vegas and go immediately π
RISE Dispensary Henderson
Henderson, NevadaPerfect! We're happy to hear you're having such an amazing experience with us here at Essence! Thanks for the review and we hope to see you soon!!!
Official response
Nevada Made Marijuana - Henderson
Henderson, Nevada5.0 stars
Awesome place π
just stopped in on my way home from work always a pleasure was very lucky to have Logan help me very knowledgeable very politeπΊπΈπ
Nevada Made Marijuana - Henderson
Henderson, Nevada5.0 stars
Awesome place
Thanks again to Nina, Logan and the rest of the staff for the friendly customer service. This place rocks ππΊπΈ
Nevada Made Marijuana - Henderson
Henderson, Nevada5.0 stars
Awesome, professional placeππΊπΈ
Jesse and the young pretty lady with glasses were very friendly and professional and I absolutely recommend this place to anybody in NevadaπππΊπΈπ