Thanks for dropping in with all 5 stars! See you soon. - Cannagram team

Hey there leafqueen123, thanks for leaving us a 5 star review! We work hard for those and we can't wait for your next 5 star experience with us! - Cannagram

We deeply regret any inconvenience or frustration you experienced during your recent interaction with Crystal Nugs Delivery. Our top priority is the safety and satisfaction of our customers, and we sincerely apologize if our verification process did not meet your expectations. We understand your concerns about privacy and the request for additional documentation. Our verification procedures are designed to ensure the safety and security of both our drivers and our customers, as well as to comply with legal and regulatory requirements. While we appreciate your feedback, we believe that these measures are necessary to protect against fraud and unauthorized access to our services. We apologize if our request for a piece of mail with your address on it caused you any discomfort. We strive to balance the need for security with respect for our customers' privacy, and we regret if we did not strike the right balance in your case. Your feedback will be taken into consideration as we review and refine our verification procedures to better accommodate the needs of our customers. We understand that you may have had positive experiences with other delivery services that use different verification methods. However, each company has its own policies and procedures based on its unique risk assessment and compliance requirements. We appreciate your understanding and cooperation as we work to maintain the highest standards of safety and security for all of our customers. We apologize for any inconvenience or frustration you experienced as a result of our verification process. We value your feedback and take it seriously as we strive to improve our service and enhance the overall customer experience. If you have any further concerns or if there is anything else we can do to address your feedback, please do not hesitate to reach out to our customer support team. Thank you for bringing these issues to our attention, and we apologize for any inconvenience or frustration you experienced. We appreciate your feedback and will use it to make meaningful improvements to our service. We hope to have the opportunity to serve you again in the future and provide you with a more positive experience.