Dear jmckerrihan, Thanks for your visit! Unfortunately, we don't give out free prerolls to first time patients, but instead apply a 10% off discount to your total purchase! So sorry about the confusion, and we're also sorry to hear that you didn't enjoy the Juicy Fruit that you purchased. Luckily, we have made multiple improvements to our growing and harvesting procedures and hope that you will give us the opportunity to show you great quality medicine from SSR! Looking forward to seeing you in here in the future. -The Silver State Relief Team