jeffro187
5 Reviews
STIIIZY Fresno
Fresno, California5.0 stars
STIIIZY Fresno
Fresno, California5.0 stars
Great shop!
So glad these folks moved in to the neighborhood! They are great for affordable concentrates and Stiiizy pods! Everyone that works there is super friendly and very helpful!
Culture Fresno - Bullard
Fresno, California5.0 stars
Nate and John were great!
Nate and John were on duty when I came in for the first time and they both couldn't have been nicer! they answered all my questions and were able to find me a great deal on some flower and saved me some money in the process. I definitely let all my friends know and ill definitely be back soon!
Sun Valley Caregivers
Sun Valley, California5.0 stars
Great place!!
My wife and I are Disney fans and we try to go to the park a lot and we hit up this dispensary on our way into Southern California. They have some of the best prices in the area and I can’t say enough how good their customer service is. The people that work there have always been very friendly and helpful and eager to make sure I’ve gotten the right product to help me. I really can’t thank you all enough. I will definitely see you the next time we head south :-)
1 star
non working cart; terrible customer service
first it took the chat advisor 8min to respond to me initially. Once someone did they told me they couldn't replace the Stiizy cart because it was past 3 days. i chatted with customer service the SAME DAY and was told someone would call me back. after a few hours I contacted chat again and was told again someone would call. i then got covid and I mind wasn't on replacing a stiizy cart. plus, replacing it would have exposed one of the drivers to covid. Contacted them again today and surprise! no record of me contacting the chat support so of course they are not going to replace my non working product. I know a shady customer service practice when I see one. ill be letting all my cannabis using friends and family to avoid Caliva because they will not stand behind what they sell and will use any means to get out of helping a regular customer out over a TWENTY FIVE dollar product! this is an easy one but no, Caliva would rather take my money and run. So keep in mind that if you do order from here you take your chances and if something is wrong they will try to find a way to not help you. My advice, find a deliver service that cares.
NC3 Systems - Fresno
High jeffro187, I apologize for this negative experience you have had with us. We do have a 3 Day return/exchange policy for defective and malfunctioning products, and if you contacted us within this time frame you should have very well gotten a chance to have one of our drivers come out. If you would like to leave any further comments or questions about your experience, please contact support@gocaliva.com and we will assist you to the best of our abilities.
Official response