I've been to the West Side location twice now, and have received excellent service both times. They seem to have a fairly good selection overall, but I've only ever purchased edibles from them. No teas, and the single serving cookies and brownies are more expensive than other shops, with only one brand for each. I was very disappointed to find out that staff are hired on as models - this is not a good setup for a respectful workplace. Both times staff were incredibly friendly and helpful.