Worried about getting new customers more than taking care of the ones they have. If you can actually get medication (extremely rare unless you wait in line for hours on delivery day and that’s still a gamble ) it’s over priced. I’ve tried to order ahead . They sale it before I can get there because I don’t get there the min after I hit submit ? (It’s not fast food) I have no idea when it will be ready apparently it’s a guessing game.. you just know it was submitted. But if you wait to long they sale your medication to someone else! They used to call and say it’s ready and I would say ok see you in few hours or first thing in am .. .. they decided they didn’t want to do that anymore. apparently the profits they are making at 400 a ounce isn’t enough to employ someone to call and say it’s ready! The employees always get their medication though! I guess that’s the benefit of working there .. wish my disability allowed me to work . Maybe I could get the medication I need 🤷🏻‍♂️

Called the 800number and placed order for delivery on Friday 10 MAY. Was told they deliver in my area on the weekends and it might not get delivered last weekend because it was later on Friday and wasn’t sure if they had room available. I was told Tallahassee would contact me with delivery time. Today I called the same 800 number (during lunch) I had to leave a message inquiring when my order would be here . About 1 hr later “Tallahassee” called returning my call. Claimed they never received a order for me! She asked if I had the confirmation email. I said no I called and placed order she said well we do not take orders over the phone . I laughed and said your phone system even says press 1 to place order . Long story short .. she told me I had to order online .. I tried .. they are out of everything I needed last week. HORRIBLE CUSTOMER SERVICE! Just as bad as Trulieve!