Hello, thank you for the 5-star rating! We really appreciate you sharing your experience. If there’s something specific you enjoyed, we’d love to hear about it. It’s always great to know what our guests love. We hope to see you again soon. — The Embarc Team

Thank you for your feedback. We’re sorry to hear the pods have not been working properly and that you’ve had such a frustrating experience. We take product quality concerns seriously and appreciate you bringing this to our attention. Please reach out to us at **[gm-fontana@goembarc.com](mailto:gm-fontana@goembarc.com)** so our team can learn more about the issue and assist you directly.