gdle
2 Reviews
TreeHouse
TreeHouse
Soquel, California
1.8 stars

Worst service ever....

The last review I wrote didn't get posted – I have so much more to say. Last time I tried to call them on the phone I got hung up on three times they wouldn't answer any my questions. It's an hour plus drive away for me and I want to know somethings about their product that they refuse to tell me - after numerous hangups of course. This was last Saturday. You lost a very good customer that day
TreeHouse
TreeHouse
Soquel, California
gdle - Please email me at bryce@ourtreehouse.io. I would like to hear more details about your experience. We do not operate that way and an experience like that one is totally unacceptable at our shop. Our number one goal is customer support and satisfaction. Please contact me, if you were actually calling our shop and had this experience I would like to address it with you. Thank you.
Official response
CannaCruz
CannaCruz
Santa Cruz, California
5.0 stars

What happened?.... :(

You guys are my favorite dispensary, GG#4 - Orange 43 - just to name a few reasons why. I'm just curious on what happened to your Weedmaps listing of your products. It used to list THC content – which was super high and gave me super bragging rights... you guys also used to have descriptions... :( What happened?!?!
CannaCruz
CannaCruz
Santa Cruz, California
Hey gdle- We got the Orange 43 back in and its testing 33% gdle- You can expect our Weedmaps menu to be back to normal and completely updated with testing in hopefully a week or less. Today we are sending in 100% of the flowers on our menu to the lab for testing, as well as many of our concentrates also. As soon as the lab has finished processing these samples they will be posted to our menu, as well as available to look at in the store. The new regulations of recreational cannabis have made it difficult for us to follow our normal procedures but we are working towards getting back to normal and making improvements every day. We appreciate you letting us know that seeing these test results is important to you, as it helps let us know we are making the right decisions by getting lab test results for all of our products. Results coming soon... -Team CannaCruz
Official response