Horrible experience. Scam shop and rewards program. Complete tourist trap and old outdated prerolls. Do yourself favor and do not shop at this chain dispensary.

Decided to delete my review of this scam shop cause I received a phone call from the Director of operations wanting to remedy the situation and find solution so I decided to go back and give it another try. Keep in mind I’ve spent way over $1000 my first week finding this shop as I’m new to NYC. I’ve tipped the staff 50$ everytimei picked an order up and have been a loyal customer. Literally the second I ask about why none of my rewards points were adding up or wanting to use them the staff turned extremely nasty especially a guy named Spank. I had to get in line and get out of line 3 different times just to ask for help and the staff just looked at me puzzled. I feel like such a clown for tipping the staff hundreds and felt super threatened by a man named Spank. Luckily I found Fluent Cannabis nearby that carries strains and brands Im familiar with like Alien Labs and Connected from California. . The Travel Agency is a tourist trap scam shop. Not for locals or returning customers .

Decided to delete my review of this scam shop cause I received a phone call from the Director of operations wanting to remedy the situation and find solution so I decided to go back and give it another try. Keep in mind I’ve spent way over $1000 my first week finding this shop as I’m new to NYC. I’ve tipped the staff 50$ everytimei picked an order up and have been a loyal customer. Literally the second I ask about why none of my rewards points were adding up or wanting to use them the staff turned extremely nasty especially a guy named Spank. I had to get in line and get out of line 3 different times just to ask for help and the staff just looked at me puzzled. I feel like such a clown for tipping the staff hundreds and felt super threatened by a man named Spank. Luckily I found Fluent Cannabis nearby that carries strains and brands Im familiar with like Alien Labs and Connected from California. . The Travel Agency is a tourist trap scam shop. Not for locals or returning customers