CaNugBits
2 Reviews

NAPA DOWNTOWN RETAIL Dispensary
Napa, California5.0 stars
So happy and luck to go have them!
I’ve been a Napa local for four years driving into the East Bay or into Marin for a local shop. Abide help me get my medical ID and provided an incredible shopping experience safe curbside pick up and a great selection including all of my favorite brands. This is everything I’ve been waiting for since moving to Napa. Their loyalty program is amazing, their daily deals are very much worth it, and it looks like they’re starting some community events which post pandemic are going to be incredible. This is my new favorite store!
NAPA DOWNTOWN RETAIL Dispensary
Napa, CaliforniaThank you so much! We really appreciate your support! Hope to see ya soon!
Official response
US Bloom
Vallejo, California1 star
Very unprofessional
I am a Napa resident that was using US bloom for biweekly deliveries of product. I am just over the Napa country line exactly 22 minutes away from their physical location. I placed my order online and received a confirmation. 4 hours went by and I didn’t receive a call or Any indication my order was being filled. I called and spoke to a bud tender who after finding out the details of the order said, “we don’t deliver to Napa”. I said at the moment your weed maps, website, and my online order conformation say you do deliver to Napa. When I asked why the order went through, and Why no one let me know of the change she put me on hold. Then a man came on the phone, I went through the explanation of the situation to which I was met with a long pause followed by “I don’t know what to tell you man, technology isn’t perfect”. He then got rude and very condescending. when I asked to speak to a manager he said he was one. I said your explanation and handling of this situation is horrible, and he said yeah whatever man and hung up on me. I’ve spent thousands of dollars there and feel like it was a complete waste. Support dispensaries that support you.
US Bloom
Vallejo, CaliforniaWe apologize for getting back to you so late. Unfortunately this may in fact be a technological issue. At the time that you may have order we no longer delivered to Napa and verified that all platforms no longer displayed that information. App updates are sometimes required in order for certain information to refresh. I know this is the case with the WM app at times. Again, we apologize about that. US Bloom
Official response