I've been there several times each time I've been there I've been greeted with smiles and the process is simple I can be in and out in less then five minutes most of the time or stay and talk with their knowledgeable staff about new strains. The bud speaks for it's self, I've tried over 10 stains from the cheaper stuff to the more expensive stuff and not one will disappoint. and most of all the outstanding local atmosphere well done guys!