most medical care providers don't have time after all time is money--well they, THE OWNER mind you, took atleast 20-25 min. over phone answering questions I had and explained everything to me about what to do and actually talked to me not at me. after looking up close to 10-15 places with pretty much the same experience rushed off phone or took three days to respond back. not Dominion, again the OWNER HERSELF responded with in 10min, than listening to all my questions and taking time to answer them all and Iam not even a patient YET, but WILL BE, ABSOLUTELY 5stars more if I could. She was great, professional and honesty sounded like SHE CARES--something the US HEALTH CARE NEEDS 10,000 more professionals like HER